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Please note: Translations are handled by an external website and are not endorsed by Peterborough City Council.

Contamination and illness

If you have found a foreign object in a food item, this includes drinks, please refer to the food complaints section. A foreign object describes something you would not expect to find within your food.

What are the main causes of food poisoning?

  • Not cooking food properly
  • Poor personal hygiene (hand washing etc)
  • Preparing food in advance and leaving this at room temperature
  • Storing food incorrectly
  • Not defrosting food properly
  • Preparing food on an unhygienic surface

The time taken from eating suspect food to feeling unwell varies considerably, this time period can be up to 15 days, the last meal you ate will probably not be the cause of your illness. Medical assistance should be sought if you are concerned about your health or the health of someone else.  Contact NHS Direct (0845 4647) or your GP for advice.

Why is it important to report food poisoning?

If you think your illness has been caused by food from a restaurant or other food business our environmental health officers need to know so they can investigate the business in question.  If the officers find a problem with the business's food hygiene practices, and get the business to improve them this could help prevent other people suffering from food poisoning.

It is essential that you inform your employer or environmental health officer if you:

  • are a food handler whose work is connected with the preparation or handling of food and drink
  • are a health care or nursery member of staff or other staff who has direct contact or contact through serving food, with highly susceptible patients or persons to whom food poisoning would have particularly serious consequences.

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