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Protecting your payments

To protect our supplier’s payments the council will be adding additional steps to the current process for changing supplier bank details.

The National Fraud Intelligence Bureau has advised the council that local authorities are being targeted by alleged suppliers stating their bank details have changed.  In return a new fraudulent account is provided by the alleged supplier for payments.

To protect our supplier’s payments the council will be adding additional steps to the current process for changing supplier bank details. This change will take effect from 01 June 2011.  While this change means it will take a few extra minutes to change bank details, we believe this change is necessary to reduce the chances of both suppliers and the council becoming victims of fraud.

Suppliers who have their company bank details registered with the council will need to register any future changes via the council’s corporate supplier registration process. The process uses a web based system called Supplierforce.

If you have already registered with the council via Supplierforce you can simply login using your password to make changes to your company details.  If you have not registered it will take around 10 to 15 minutes to do so.

To register on Supplierforce please contact the member of staff at the council who orders goods or services from you. They will initiate the registration process for you.  After which, you will receive an email with your unique login details for Supplierforce.

Please refer to the user guide for step by step instructions on how to complete your registration.

If you have any questions about this change or using Supplierforce, please email the council’s procurement team at suppliers@peterborough.gov.uk