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Consumer Advice

Advice and support for consumers in Peterborough is now provided by Citizens Advice.

Citizens Advice

Citizens Advice provides clear, practical advice to help consumers sort out problems and disagreements with suppliers of goods or services. From overcharging, faulty goods, and poor workmanship to reporting dishonest traders and scams, Citizens Advice has trained advisers who are ready to offer individual solutions for individual problems.

Citizens  Advice works in partnership with local authority trading standards advice services and consumer support networks, providing first level advice and information on a wide range of consumer problems.  Where criminal offences may have been committed, these are referred to Trading Standards.

To speak to a Citizens Advice adviser please call 08454 04 05 06 (Minicom users should call on 08451 28 13 84) or visit the Citizens Advice website which also offers a wide range of consumer information and advice.

Further assistance may be obtained from the following organisations:

Advertising Standards Authority

BBFC

Citizens Advice Bureau

European Consumer Centre

For consumer advice on builders and home improvements, please visit:

Avoiding Cowboy Builders