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Multi-agency working and sharing information

Multi-agency working means different services, agencies, teams of professionals and other staff working together to provide services that meet the needs of children, young people, and their families. Sharing information is a often a pivotal part to multi-agency working and practitioners at different agencies should work together and share information appropriately for the safety and well-being of children. Courses within this section will support the development of your skills, knowledge and ability in this area.

Handling conflicts

Handling conflicts

This course will equip staff with skills and strategies for personal safety when working in other peoples homes or away from the office.

Train the trainer

Train the trainer

This course is designed to develop training and presentations skills for staff. It is also accredited by ABC and upon successful completion, delegates will receive a level 3 certificate in training.