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Closure and decommissioning of ContactPoint

The Government has announced that on 6 August it will switch off the ContactPoint Database and will subsequently decommission it, safely removing and destroying the existing data. The Government’s view is that it is disproportionate and unjustifiable to hold records on every child in the country, making them accessible to large numbers of people.

Instead of a database containing millions of children’s details, accessed by hundreds of thousands of practitioners, the Government are exploring the practicality of a new national signposting service which would focus on helping practitioners find out whether another practitioner is working, or has previously worked, in another authority area with the same vulnerable child. Social workers in particular, and potentially other key services like the police or accident and emergency departments, may need this information very quickly. Such a service must aim to ensure that these children are not ‘lost’ to social care services when they move.

The Government recognises that frontline practitioners need to be able to provide support for our most vulnerable children when they move across local authority boundaries or access services in more than one area.

Critical to the success of any service must be that it provides a modern, effective tool that supports the frontline and that it supports the broader aims of Eileen Munro’s Review to improve child protection and social work practice. An update from the Government is expected in the Autumn.