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Business group
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Operations/Cultural Services/Libraries
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Consulting with
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Library Users
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Aim of consultation
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To prioritise service improvements
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Method of consultation
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User survey given to all users of Peterborough Libraries within
a one week time period
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Results will be available
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31 January 2009
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Using the results
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Will use the results to:
- prioritise service improvements
- identify training requirements for staff training
- identify an investment programme for stock/ICT
facilities/library refurbishments
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How the results will be cascaded to respondents and the wider
public
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Each individual service point's results will be displayed on the
public notice-board within that service
point
Overall results to be published in the Library Service's Annual
Report
Press release
Results to be displayed on Library website
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When consulting
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8 December 2008 to 14 December 2008 (extended by one week
at Central Library) Outreach Services Manager Central Library
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Contact
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Broadway
Peterborough
PE1 1RX
Telephone: 01733 747474
email: libraryenquiries@peterborough.gov.uk
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