Booking a Cremation
In most circumstances a funeral director would be instructed by
the family, or executor, to make the funeral arrangements. The
funeral director will book the date and time with the crematorium
and will have the application forms required for completion.
Providing there is some flexibility with date or time (to allow us
to honour prior bookings), our service aim is to provide a
cremation within five working days of the booking request.
The chapel can be booked at 30 minute intervals, on the hour or
half hour, to permit a service time of 20 minutes. If you do
require a longer service time, to personalise your service, 1 hour
bookings are available (50 minutes service time) subject to an
additional fee (see Fees and Charges). Occasionally enquiries are
received from families who would like to arrange a funeral without
the guidance of a funeral director.
Facilities for disabled visitors include:
- Dedicated parking spaces adjacent to the main office, sign
posted from the main drive.
- Ample disabled toilet facilities; one in the main reception and
one in the Book of Rememberance Room (Radar KEy required).
- All buildings are wheelchair accessible; the Book of
Rememberance Room has an automatic door opener and reception has a
bell entry for door assistance if required. Ramps with rails have
been instaled where necessary.
- There is a Hearing Loop in the main chapel and, if requested,
there is also a Hearing Loop in the main reception.
- Braille service books are available on request.
- All paths within the Gardens of Remembrance are wheelchair
friendly, with dropped kerbs or raised ramps where they meet
internal roads.
- Benches have been placed at regular intervals within the
Gardens of Rememberance to provide places to rest while
visiting.
Type of service
Any recognised form of service, religious or civil, may be held
in the non-denominational chapel, which seats approximately 80
people with additional standing room at the rear.
You can choose to have the main service at your local church,
with a short committal service at the crematorium, or you can have
the whole service at the crematorium.
If you are expecting a large congregation at the crematorium,
you are advised to book an extended service time of up to 50
minutes to allow the congregation to enter and leave the chapel.
Large congregations can rarely be accommodated within the basic
service time of 20 minutes without the service giving the
impression of being 'rushed'.
An extended service time is also appropriate for those families
who prefer a longer service with personal tributes and
readings.
Arriving at the crematorium
You can arrange to meet the funeral director at the
crematorium or have the option of the funeral cortege leaving from
a home address.
Please click Crematorium Directions for directions to the
crematorium
If you arrive early, please wait quietly to avoid disturbing
mourners whose service is taking place in the Chapel. The Chapel
Attendant will open the doors for you to enter the Chapel as soon
as the previous service has left. To avoid causing distress to
other families, please do not enter the Chapel until invited to do
so.
Entering the chapel
Five minutes is allowed for the mourners to enter the
chapel. To facilitate this friends, colleagues and relatives (other
than immediate family) enter the Chapel immediately, whilst the
coffin is being removed from the hearse. The front rows of seats
are generally reserved for the immediate family, as advised in
advance by the funeral director.
The Officiant leads the procession of the coffin and members of
the immediate family of the deceased into the chapel. The family
then occupy the reserved row(s) of seating, at the front.
Although our chapel seats approximately 80 people, the service
can be relayed through speakers to the covered area outside the
chapel.
With the Officiants agreement, suitable symbols of the life and
faith of the deceased may be placed near the coffin.
Music
Music may be played while mourners are entering the Chapel. This
music is normally 'faded out' allowing the service to continue
without interruption.
As part of the service you can have one or two hymns, or music
of your choice. Accompaniment to hymns can be recorded music, with
a discreet backing choir if required, or 'live organ music.' If you
require an organist, please arrange this with the funeral
director.
We have a 'state of the art' music system that does not require
tapes or CD's and we currently have an extensive music catalogue
which is held by the funeral director. If the music you require is
not listed, your funeral director can arrange for most commercially
available music to be sent to the crematorium via our music
supplier. Our music
catalogue is available to view online.
Recording the Service
Peterborough Crematorium offers facilities to families where
they are able to request that the funeral service is recorded
subject to an additional fee (see Fees and Charges). We offer this
facility in a variety of formats:-
Audio CD - An audio recording can be requested at the time the
arrangements are being made with the Funeral Director. The service
will be recorded and after approximately 10-14 days, an audio CD
will be produced. Once the CD has arrived, the Funeral Director
will arrange collection from the Bereavement Services office.
DVD - A DVD recording can be requested at the time the
arrangments are being made with the Funeral Director. The service
will be recorded and after approximately 10-14 days, a DVD will be
produced. Once the DVD has arrived, the Funeral Director will
arrange collection from the Bereavement Services office.
Webcast - The webcast facility can be requested by the applicant
for cremation at the time of arranging the funeral. This facility
offers families who cannot attend services at the crematorium, the
ability to view the service online. If this service is requested,
the applicant for cremation will be issued with a unique password,
a user name and instructions by the Funeral Director.
The webcast funeral service can only be viewed by those people
who have been issued with the user name and password and is not
available to the general public.
The service can be viewed live or the recording can be viewed
for up to 7 days after the service, but only after 2 hours have
passed from when the service has finished. This is to enable our
supplier to upload the recording to their website.
It is the responsibility of the Funeral Director, and the
Applicant for Cremation, to obtain consent regarding the broadcast
and/or recording of the service from the minister/officiant
conducting the funeral.
The Committal
During the committal, music of your choice can be played as the
curtains close. If you do not wish the curtains to close at the
committal, please advise your funeral director . If you wish the
music to be played in full at this time, please inform the funeral
director.
Close of Service
Music of your choice may be played whilst the
mourners leave the Chapel for which an allowance of 5 minutes is
made within the scheduled 30 minute service time. You will be
guided through the exit at the rear of the Chapel, which will take
you to the floral tribute area. If you are to be collected by your
funeral director in a limousine, this will be waiting for you
adjacent to this area.
Fees and Charges
Please click on document below to view our current fees and
charges for the crematorium
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Fees and charges
(123KB, 5 pages)