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PeterboroughDirect Call Centre - (01733) 747474

Our corporate call centre is located within the customer service centre and takes calls from 8am to 6pm Monday to Friday.

• Adult Social Care
• Benefits enquiries - Telephone (01733) 452241
• Council tax enquiries - Telephone (01733) 452258
• Requests for job recruitment packs
• General Cleansing Request
• General Dog Request Procedures (e.g.: Install Dogs Signs, Delivering Fouling Bags, Complaints)
• General Food Request (Food Complaints)
• General Landscape requests
• General Refuse and Recycling Requests, including Bulky Waste Collections
• Health and Safety request (only for an employer or a member of the public regarding an office, retail shop, warehouse, motor vehicle repair premise or catering company, a customer service or those included in the leisure and recreation industry).
• Smoke Free Procedure
• Household Waste Permits
• Littering issues
• Parking Services
• Pollution
• Switchboard and general queries
• Children's Services Referral and Assessment - Telephone (01733) 864170 or 864180
• Passenger Tansport
• Highways (potholes etc)
• Licensing
• Families Information Service - Telephone (01733) 864446
• Register Office - Telephone (01733) 864646
• Housing Needs - Telephone (01733) 864064
• Electoral Services