Our performance
The City’s vision is for "A bigger and better Peterborough that
grows the right way, and through truly sustainable development and
growth…". Our vision is linked to a number of shared local and
national priorities that have been developed whilst working
with our partners, central government and our communities, as set
out in the Sustainable Community Strategy. These are, creating the
UK’s environment capital, creating strong and supportive
communities, delivering substantial and truly sustainable growth
and creating opportunities and tackling inequalities.
In order to achieve these priorities it is essential that we
provide accessible, effective and efficient services whilst
ensuring council tax rises remain as low as possible. We use
'performance indicators' to set targets and to measure performance
in these areas. Regular monitoring of these indicators ensures that
we are meeting our objectives.
The relevant documents that support our performance.
We are committed to providing the best possible services for everyone who visits, lives or works in Peterborough. We have agreed a set of customer service principles which outline our aims.