Our performance
The City’s vision is for "A bigger and better
Peterborough that grows the right way, and through truly
sustainable development and growth…". Our vision
is linked to a number of shared local and national priorities that
have been developed whilst working with our partners, central
government and our communities, as set out in the Sustainable
Community Strategy. These are,
creating the UK’s environment capital,
creating strong and supportive communities,
delivering substantial and truly sustainable growth
and creating opportunities and tackling
inequalities.
In order to achieve these priorities it is essential
that we provide accessible, effective and efficient services whilst
ensuring council tax rises remain as low as possible. We use
'performance indicators' to set targets and to measure performance
in these areas. Regular monitoring of these indicators ensures that
we are meeting our objectives.
The relevant documents that support our performance.
We are committed to providing the best possible services for everyone who visits, lives or works in Peterborough. We have agreed a set of customer service principles which outline our aims.