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Transforming public services

In 2006 we set ourselves a challenging target of delivering £24 million efficiency savings over five years. Through the Business Transformation Programme, we are on target to achieve £48 million cumulative savings by March 2011, a return on our investment of £5 for every £1 spent, stable or improved performance of frontline services and one of the lowest council tax increases out of all unitary authorities in the country.

Business transformation

Business transformation is about fundamentally changing the way we work and working smarter so that services are better, quicker, cheaper and simpler to access.

The programmes

There are seven key areas we are looking at ranging from small to large scale projects.

What have we achieved?

Find out what has been achieved so far by browsing through the press releases or individual case studies. The case studies provide a brief snapshot about what the issue was, how it was resolved and what the results have been.