What is business transformation?
Business transformation is about fundamentally changing the way
we work and working smarter so that services are better, quicker,
cheaper and simpler to access.
This is in response to Sir
Peter Gershon's review of local government spending in July
2004 where local governments were set a target to save £6.45
billion by 2008. Our targets (excluding schools) were to make
savings of £3.5 million in 2007/2008 and £3.7 million in
2008/2009. These were achieved and it is expected that further
savings of £7.7 million will be made during 2009/2010. Peterborough
schools have separate targets monitored directly by the Department
for Education.
The transformation vision
- transforming service quality
- improving organisational productivity
- improving customer service
- motivating employees
Paul Tonks, head of Peterborough's business transformation
programme said recently:
"This is good news for residents. The money saved will be
reinvested back into vital services which directly benefit local
people. The focus on efficiency has already enabled our Cabinet to
implement a low council tax increase of just 2.5 per cent for three
years, despite the current global financial challenges
which are having an impact locally."
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