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ICT transformation

Information and Communication Technologies (ICT) are integral to almost everything we do. This means we must look at our changing business requirements and design and deliver ICT services that are customer focused, flexible and most of all offer value for money.

Serco

To meet these requirements and to ensure that we keep up to date with advances in technology that continue to support our customers an independent review of our ICT service was undertaken. It identified a series of issues and challenges and suggested that the option to work in partnership with an external ICT provider who would manage our ICT services should be considered. 

After following due process two suppliers responded to the invitation to submit final tenders in June. Serco was chosen and has now been announced as the preferred bidder. Our ICT service will be transformed so that it is fit for purpose, innovative and represents overall value for money. For more information email businesstransformation@peterborough.gov.uk