From Monday 2 February 2009, all enquiries on planning, building
control and licensing issues should be directed to Peterborough
City Council's customer service centre at Bayard Place.
Those with queries for the trading standards, environmental health,
environmental management and transportation and development teams
should also visit the centre, in Broadway, Peterborough.
Bridge House, on Town Bridge, where enquiries on most of these
issues were previously dealt with, will close to the public at 5pm
on Thursday 29 January 2009.
In addition, from Monday 16 February, Chauffeur's Cottage, behind
the town hall, will also be closed to the public and people with
parking queries and fines to pay should visit Bayard Place.
Peterborough City Council's head of customer services Mark Sandhu
said: "The new one-stop shop approach is a big step forward for
customers, meaning they can access all council services from a
single point of contact.
"In the past, some customers said they were unsure which council
premises to visit to get answers to their questions. Now, whatever
the query, they will be able to get help at Bayard Place."
The customer service centre at Bayard Place is open Monday to
Friday between 9am and 5pm. The cash office closes at 2pm.
Ends.