We believe everyone has the right to live a life free from abuse
Peterborough City Council is dedicated to
ensuring the safeguarding of adults at risk is a key priority when
we are providing services to the public.
An adult at risk is someone aged 18 or over
who may be unable to take care of themselves. They may be
unable to protect themselves from harm or from being exploited by
others. An adult at risk may therefore be a person who:
- Is elderly and frail due to physical
disability or cognitive impairment
- Has a learning disability
- Has a physical disability and or/sensory
- Has mental health needs including dementia or a personality
- Has a long term illness/condition
- Misuses substances and alcohol
- Is a carer such as a family member/friend who provides personal
assistance and care to adults and is subject to abuse
- Is unable to demonstrate the capacity to make a decision and is
in need of care and support.
Adults at risk are more likely to experience abuse than the rest
of the population. They’re also less likely to be able to take
steps to keep themselves safe or use services that will help them
to stay safe.
What is abuse?
Abuse is mistreatment by any other person that
violates someone’s human and civil rights. For example, abuse can
vary from treating someone with disrespect in a way that
significantly affects their quality of life, to causing actual
Abuse can happen anywhere – in a residential
or nursing home, in a hospital, in the workplace, at a day centre
or educational establishment, in supported housing or in the
Forms of abuse include:
- physical abuse such as
hitting, pushing, pinching, shaking, misusing medication, scalding,
- sexual abuse such as rape,
sexual assault or sexual acts to which a vulnerable adult could not
have consented, or where they were pressurised into
- psychological or
emotional abuse such as threats of harm or
abandonment, being deprived of social contact, humiliation,
blaming, controlling, intimidation, coercion, harassment, verbal
abuse, or being prevented from receiving services or
- financial ormaterial
abuse such as theft, fraud or exploitation, pressure in
connection with wills, property, or inheritance, misuse of
property, possessions or benefits
- neglect such as ignoring
medical or physical care needs, preventing access to services or
withholding food, drink or heating
- discriminatory abuse –
harassment or slurs based on a person’s race, sexuality or
- institutional abuse – abuse
in residential homes, nursing homes or hospitals when people are
mistreated because of poor or inadequate care, neglect or poor
Any of these forms of abuse can be deliberate
or the result of ignorance. Often, if a person is being abused in
one way, they are also being abused in other ways.
Who might be causing the abuse?
The person (or people) responsible for the
abuse are often very well know to the person who is being abused.
They could be:
- a relative, friend or neighbour
- a health worker, social worker or other
- another resident or service user
- an occasional visitor or someone who is
providing a service
- someone who deliberately exploits vulnerable
What should you do if you think someone is being abused?
Anyone who is concerned that an adult is being
subjected to harm abuse or neglect should contact us using the
- In non-urgent situations it is important that
the information is reported to Adult Social Care so that a care
worker can play a part in planning how to respond to any specific
case. This is the same as for child abuse.
- Referrals may be made during working hours
through the Peterborough Direct telephone number: (01733) 747474.
In emergencies outside office hours contact the Emergency Duty Team
Social Worker on (01733) 234724 or the Police on 101.
What will happen if you report suspected abuse?
If you report abuse to us, we will talk to you
about it as soon as possible. If there is immediate danger, we will
aim to visit you, or the person you are concerned about, straight
If there is a significant risk of harm, we
will aim to visit within 24 hours. For other reports of abuse, we
will normally visit within five working days.
We will work with the person who is being
abused to help them make any decisions. We will provide help and
support, and take action to try to end the abuse and ensure it
doesn’t happen again.
We will not normally share information with
other people without getting the permission of the person who is
being abused. The only exceptions to this are in situations where
others may be at risk of abuse, or where the person is not able to
make decisions for themselves because of mental disability.
The document(s) below appear in Adobe® Acrobat® (PDF) format. In order to view a document you will need to have Acrobat Reader installed. (Those with visual impairments may wish to investigate Access Adobe, which provides tools and information to help make PDF files more accessible).
Safeguard Adults Information Leaflet
(248KB, 2 pages)
Safeguarding Adults Multi Agency Training Strategy 2012
(280KB, 11 pages)
Peterborough Safeguarding Adults Board Annual Report 2010/11
(255KB, 34 pages)
Peterborough Safeguarding Adults Board Annual Report 2011/12
(489KB, 35 pages)
Peterborough Safeguarding Adults Policy and Multi-Agency Procedures
(3125KB, 167 pages)
Please see the attached document for listings of external
websites providing information on Social Care;
(75KB, 1 pages)
Deprivation of Liberty