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Benefit forms and leaflets

You will find below links to useful benefit application forms and information leaflets.

Benefit application forms


The document(s) below appear in Adobe® Acrobat® (PDF) format. In order to view a document you will need to have Acrobat Reader installed. (Those with visual impairments may wish to investigate Access Adobe, which provides tools and information to help make PDF files more accessible). 

  1. Housing benefit and council tax support online application form
  2. Change of address form
  3. Rent Proof Certificate
  4. Child Care Costs form
  5. Discretionary Housing Payments form
  6. Benefit on Two Homes form
  7. Financial Statement (for overpayments)
  8. Change to BACS (direct credit) payments
  9. Missing Payment report form
  10. Pre-Tenancy Determination form
  11. Third Party Authority
  12. Third Party Authority Form - to provide Landlord or Agent
  13. Third Party Authority Form - to provide Relative of Friend
  14. Self Employed Earnings Form
  15. Certificate of Earnings - Employers Certificate

Benefit information leaflets

  1. Claiming help with your rent (Housing Benefit)
  2. Claiming help with your council tax (Council Tax Benefit)
  3. Local Housing Allowance - general information
  4. Local Housing Allowance - safeguarding payment
  5. Support agencies information for Local Housing Allowance
  6. The verification framework (evidence to support your application)
  7. Non dependants (and how they affect benefit)
  8. Role of the Valuation Office
  9. How to appeal
  10. Alternative Council Tax Reduction
  11. Overpayments of benefit
  12. Opening a basic bank account

If your request was received before 6 October 2008 your benefit could be backdated for a maximum of 52 weeks from the date that the request was made. After 6 October 2008 there are new arrangements for considering backdate requests: 

  • for Pension Credit age customers (i.e. over 60 years of age) backdating is limited to three months, and
  • for working age customers backdating is limited to six months

There are also new rules about backdating for working men aged between 60 and 64. Please contact us for more details.

National leaflets

There are national leaflets (with no logos or individual contact details) available to view or print containing eight leaflets offering general advice and guidance around Council Tax Benefit and Housing Benefit issues, and two new leaflets about the Local Housing Allowance. These leaflets are available in 10 languages, with Braille and an audio version available on request.