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Information for landlords on housing benefit

If you are interested in using an on-line service to access information regarding tenant information where housing benefit is paid directly to the landlord please read here for more details about our Landlord Self Service system.

Contacting us by email

We have introduced an e-mail address specifically for landlords, which can be used to provide information, details of tenant's changes in circumstances or to make enquiries. The e-mail address for landlords is benefitslandlords@peterborough.gov.uk .

Important

To ensure we deal with your enquiries efficiently please submit individual e-mail messages for each benefit claim you wish to query. This will then allow us to direct your query to the relevant officer and / or team and hopefully provide a quicker response.

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