Self service for revenues and benefits customers
Sign up and use our self service enquiry systems which
provides customers with access to information about their
benefits, council tax and business rates. Users are provided with a
secure login that complies with BS7799 to ensure that the
confidentiality of information is not breached.
To use this facility please send the following
information to the email address shown.
Existing users
If you have already signed up to the online council tax or
business rates service and you have your log in details and and
security PIN, you can use the following links to log in:
If you wish to save a URL link into your browser as a favourite,
please save this page into your favourites. You may experience
errors with your connection or log in if you try and save the Log
In screen as your favourite.
Online self service system maintenance
Please check here, before you contact us, for details of any
maintenance should there be problems connecting to the service.
There is no planned maintenance that should affect this service at
the moment. We apologise for any inconvenience caused by any
maintenance work.
Benefit claimants
email ltbsystems@peterborough.gov.uk
- Your full name
- Current home address
- National insurance number
- Date of birth
- 9 digit benefit claim reference
Benefit landlords
email ltbsystems@peterborough.gov.uk
- Landlord or company name
- Current home or business address
- 7 digit landlord reference
Council tax
email local.taxation@peterborough.gov.uk
- Your full name
- Current home address
- 9 digit council tax account reference
Business rates
email business.rates@peterborough.gov.uk
- Account or company name
- Current business address
- 9 digit business rate account reference
We will then post to you your secure Personal Identification
Number (PIN) and details of the web address (URL) you will need to
log-in and access this facility. For security reasons the PIN will
not be issued by email and we will use the postal address we have
registered for claim or account. If the above link does not
generate the e-mail for you please send your request to ltbsystems@peterborough.gov.uk,
with a subject line of 'Self Service PIN request', and confirm the
information listed above in the body of the e-mail message.