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Self Service for Council Tax, Benefit Claimants, Benefit Landlords and Business Rates

Already signed up? Please click on the following links to log in:

Council Tax Self Service

Housing Benefit Self Service

Housing Benefit Landlords Self Service

Business Rates Self Service

Sign up and use our self service enquiry system which provides customers with access to the information listed below.

Please note only the account holder should request a PIN. Once your request has been submitted within 1 working day we will post to you your secure Personal Identification Number (PIN) and details of the web address (URL) you will need to log-in and access this facility.  For security reasons the PIN will not be issued by email and we will use the postal address we have registered for your account.

Council Tax Self Service

The system allows you to:

  • View your account and property details, including payments due, payments made, any discounts applied and the band your property is assessed at
  • Sign up to paperless billing (e-billing)
  • Set up a direct debit
  • Pay your council tax online

Sign up is easy using our Council Tax self service sign up form You will need to provide your 9 digit council tax account reference, which can be found on your council tax bill, your name, address and an e-mail address.

Benefit Claimants Self Service

The system allows you to:

  • View your current award
  • Provides details of your current weekly housing benefit and/or council tax benefit amount
  • The date when your next benefit payment is due
  • Any overpayment balances and when payment is due
  • Information on how your benefit was calculated and the information used to do so

Sign up is easy using out Benefits Claimant self service sign up form. You will need to provide your 9 digit claim reference, which can be found on correspondence we have sent to you, your date of birth, name, address and an e-mail address.

Benefit Landlords Self Service

The system allows you to:

  • View a list of all payments and invoices for all of your tenants claiming housing benefit
  • Summary details of all of your tenants current entitlements

Sign up is easy using out Benefits Landlords self service sign up form. You will need to provide your 7 digit landlord reference, which can be found on correspondence we have sent to you, the landlord or company name, your name, address and an e-mail address.

Business Rates Self Service

The system allows you to:

  • View your account and property details, including payments due, payments made, any reductions applied and the rateable value
  • Sign up to paperless billing (e-billing)
  • Set up a direct debit
  • Pay your business rates online

Sign up is easy using our Business Rates self service sign up form. You will need to provide your 9 digit business rate account reference, which can be found on correspondence we have sent to you, the company name, your name, address and an e-mail address.