Sign up and use our self service enquiry system which provides
customers with access to the information listed below.
Please note only the account holder should request a PIN. Once
your request has been submitted within 1 working day we will post
to you your secure Personal Identification Number (PIN) and details
of the web address (URL) you will need to log-in and access this
facility. For security reasons the PIN will not be issued by
email and we will use the postal address we have registered for
your account.
Council Tax Self Service
The system allows you to:
- View your account and property details, including payments due,
payments made, any discounts applied and the band your property is
assessed at
- Sign up to paperless billing (e-billing)
- Set up a direct debit
- Pay your council tax online
Sign up is easy using our Council Tax
self service sign up form You will need to provide your 9 digit
council tax account reference, which can be found on your council
tax bill, your name, address and an e-mail address.
Benefit Claimants Self Service
The system allows you to:
- View your current award
- Provides details of your current weekly housing benefit and/or
council tax benefit amount
- The date when your next benefit payment is due
- Any overpayment balances and when payment is due
- Information on how your benefit was calculated and the
information used to do so
Sign up is easy using out Benefits
Claimant self service sign up form. You will need to provide
your 9 digit claim reference, which can be found on correspondence
we have sent to you, your date of birth, name, address and an
e-mail address.
Benefit Landlords Self Service
The system allows you to:
- View a list of all payments and invoices for all of your
tenants claiming housing benefit
- Summary details of all of your tenants current
entitlements
Sign up is easy using out Benefits
Landlords self service sign up form. You will need to provide
your 7 digit landlord reference, which can be found on
correspondence we have sent to you, the landlord or company name,
your name, address and an e-mail address.
Business Rates Self Service
The system allows you to:
- View your account and property details, including payments due,
payments made, any reductions applied and the rateable value
- Sign up to paperless billing (e-billing)
- Set up a direct debit
- Pay your business rates online
Sign up is easy using our Business Rates
self service sign up form. You will need to provide your 9
digit business rate account reference, which can be found on
correspondence we have sent to you, the company name, your name,
address and an e-mail address.