What does the supporting people programme do?
The Supporting People Programme in Peterborough funds housing
related support services to help vulnerable people live
independently.
What is housing related support?
Housing related support includes:
- Helping people claim benefits and fill in forms.
- Supporting people to budget so that they can pay bills such as
rent.
- Helping to sort out utility services (water, gas, electricity
supplies etc).
- Providing advice and support to ensure homes are safe and
secure such as identifying house repairs.
- Helping people secure long term accommodation and
resettle.
- Signposting to other organisations who may be able to
help.
How is housing related support provided?
Support is provided through different types of services:
- Services provided within short term accommodation based
services such as homeless hostels.
- Support provided in peoples own homes regardless of where they
live (floating support services).
- A 24 hour community alarm scheme called Lifeline.
- Long term accommodation based support such as sheltered housing
or extra care schemes for older people.
Who can the supporting people programme help?
The Supporting People Programme provides housing related support
to a number of different groups of vulnerable people.
Services are available to people over the age of 16 who have
housing related support needs.
How much will the support cost me?
People who need housing related support and are eligible receive
services free of charge.
Support plans
When receiving housing related support service users can work
with a support worker to produce a support plan. The plan
identifies someone’s needs and plans how to improve their ability
to live independently.
How can I be sure I get a good service?
All services are monitored by the Supporting People Team to
ensure that they meet good quality, high performance standards and
value for money. To improve services we talk to service users and
get their views.
How can I get support?
A National Directory of Supporting
People services is available online. Information about
available services is also available by
contacting our Supporting People Team.