Peterborough's Library Strategy
Peterborough is changing and the time has come to take stock of
where our library service is. The city's underlying driver "Growing
the right way for a bigger better Peterborough" has resulted in the
need to plan strategically for a service that will serve and assist
Peterborough and its residents during this period of growth and
beyond.
The Library Strategy looks towards modernisation, growth and
development, building on current strong foundations such as
excellence in customer service and the positive role libraries play
in local communities.
We would like to invite you to read the Library Strategy and let
us know what sort of Library Service you want in Peterborough.
Please e-mail your comments to heather.walton@vivacity-peterborough.com.
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Library Strategy
(758KB, 28 pages)
Values Statement
The Library Service is part of Peterborough City Council's
Community Services department.
View our Values
Statement
Our Libraries are places of opportunity, opening doors for
personal growth, raising aspirations, improving quality of life and
empowering people. Providing free, safe, inclusive and welcoming
spaces for all - children, young people, families and the older
people.
Our ambition is:
To be the place people think of, and come to for:
- Reading for inspiration, pleasure, knowledge, and personal
growth
- Learning through informal and stimulating learning activities
for individuals, families and communities. Raising confidence,
skills and aspirations to create a lifelong love of learning for
all.
- ICT for access to the information highway as well as for
developing skills to play a full role as an e-citizen
- Quality information and the expertise to find and use it
well
- Community events/spaces that are welcoming, safe and
non-judgmental for all sections of the community and reflect the
unique cultural diversity of Peterborough.
We are committed to the e-government agenda and are working with
Peterborough Direct, the council's one stop shop to ensure access
to council information.
All our libraries are connected to the people's network and are UK
Online Centres.
Library Service Annual Report 2009-2010
Library Service Annual Report 2009-10
(171KB, 4 pages)
Library Performance
How we performed in 2009/10 compared to 2008/9
(160KB, 17 pages)
How we compare to similar library authorities
(160KB, 17 pages)
Customer Comments
To help us improve our service, Peterborough Libraries keep a
records of your suggestion and complaints. We have also
conducted a recent survey to find out what you think of your
library.
Analysis of your complaints 2009-10
(33KB, 2 pages)
Analysis of your suggestions 2009-10
(20KB, 1 pages)
What you told us in our library survey
(409KB, 21 pages)
Please "like" us to get up to the minute information on
library events and book news.
Many of Peterborough’s most popular cultural and sporting
facilities are part of Vivacity, an independent,
not-for-profit organisation with charitable status.
Find out more about
the trust on the Vivacity website.