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Sharing expertise in transforming public services

19 October 2009

Peterborough City Council will be showcasing its innovative work in transforming public services to other local authorities across the country when it appears at the Society of Local Authority Chief Executives (SOLACE) conference from Tuesday 20 October to Thursday 22 October 2009.

The council's business transformation team, including John Harrison, the city council's executive director of strategic resources, Paul Tonks, head of business transformation, and the cabinet member for resources, Councillor David Seaton, will all be on hand to talk about the city council's achievements in this area and to offer advice to other local authorities.

Councillor Seaton said: "The city council is recognised as an innovator in business efficiency among local authorities and the SOLACE conference is an excellent opportunity to promote our successes to other organisations."

John Harrison added: "This conference offers the chance for us to profile our successes and talk to other local authorities about how business transformation can help their organisations. We can give them a unique insight into how they can develop their own transformation programme, bringing greater value for money for council tax payers as we have done here.

"Since we started our own transformation work over two years ago we have undertaken a range of programmes which have resulted in considerable savings while improving the services we provide to the residents of Peterborough."

The city's council's exhibition at the SOLACE conference, which is being held in Brighton, is being sponsored by its partners TMI Systems and Serco.

Serco, which recently won the contract to provide a managed ICT service for the council, will exhibit alongside the council at SOLACE and share its expertise with other local authorities.

It will be profiling nine transformation case studies, which have made the city council one of the fastest improving local authorities for the use of its resources. Highlights have included: £3.5 million cashable savings in the first year; £7.2 million cashable savings for year two; and one of the lowest council tax increases in the country.

There are seven transformation programmes at the city council, which include small individual projects as well as more far reaching ones. They are:

  • Children's services transformation, which focuses on improving the health and well-being of children and young people in Peterborough
  • Customer service transformation, which provides customers with better, quicker and easier access to services
  • Efficiency programme, reducing council costs and getting better value for money
  • Flexible working, making the best use of the most appropriate workplace locations to enable employees to do their job more effectively and deliver more flexible services for customers
  • Growth and infrastructure, supporting the growth of Peterborough over the next 20 years
  • ICT transformation, changing the way ICT is delivered to meet city council objectives
  • Procurement programme, delivering more effective and better value for money when purchasing goods and services

To discover more about the city council's business transformation programme visit www.peterborough.gov.uk/BusinessTransformation