FAQ's
Where do I go for
my training?
Our Training Computer Suite is
located within Peterborough City Council's city centre
complex at Bayard Place, Broadway,
PE1 1FZ
Do you only provide training for
employees of the council?
No! We provide training to council staff,
businesses and the general public
Do you have wheelchair
access?
Our training room is located on the ground
floor with easy wide access for wheelchair users.
Which course is right for
me?
Our range of standard training
courses covers all levels from Beginners to Advanced
however if you are unable to determine which is right for
you we will be happy to discuss our courses in detail if
you get in touch. Tel 01733 317953 or email computer.training@peterborough.gov.uk
How is the training
delivered?
Each training session is
tutor led using tried and tested practical examples of the
content topics.
How do I know which level course
to book?
Foundation if you are
self taught, want to get to know every day shortcuts or are just
starting out, discuss with us for anything else.
Can you design a course for my
specific needs?
We are happy to consult with you about any
specific training required to develop your own or your
staff computer skills and can create customised sessions
to meet your needs.
What do I need to bring with
me?
Apple for the teacher! We will provide refreshments for
the day and if you wish to bring a note pad and pen 'just in
case' then feel free to do so.
Will I get to take anything away
at the end of the course?
You will receive a manual at the end of the course and any
printouts that you may have done during the course and a
certificate of attendance.
Are your trainers professionally
qualified?
Our 4 trainers are all ECDL qualified, they each have various
ECDL Advanced certificates, two are ECDL Experts, one
also has a Certificate in Education, all 4 have
been trained and certified by the Institute of IT Trainers and
are TAP certified. TAP is fast becoming the industry standard
for IT Trainers.
What time do the courses start and
finish?
- 1 day courses start at 9:30am and finish at 4:30pm
- ½ day courses run either 9:30am to 12:30pm or 1:30pm to 4:30pm
- Times can vary for bespoke/ customised courses
What's the maximum number of
delegates on a course?
Routinely we restrict course sizes to 6 delegates but on
occasion can seat more for customised sessions.