Hackney Carriage - Taxis

Peterborough City Council will only licence public carriage approved vehicles as hackney carriages.  These are commonly known as black or london cabs.  These vehicles can be booked in advance, hired at a taxi rank or hailed in the street.

Click here if you want to find out about Private Hire vehicles

Can I hail/flag down a Hackney Carriage in the Street?
Yes, unlike Private Hire vehicles Hackney Carriage vehicles can be hailed/flagged down in the street. They can also be found at taxi ranks.

How many passengers will they carry?
Most Hackney Carriage vehicles can carry five passengers, although some can take more.

Will they carry Passengers who use wheelchairs?
It was a requirement for all Hackney Carriages to be wheelchair accessible by the year 2001. All Hackney Carriage vehicles are therefore capable of carrying wheelchair users.

How will the fare be calculated and how do I know how much to pay?
Each Hackney Carriage is fitted with a calibrated meter which can be seen in the cab of the vehicle. For journeys with a destination within the Peterborough City boundary the cost of the journey is calculated by the meter. A table of fares is displayed inside each vehicle. Click here for the Table of Fares.  For journeys with a destination outside the Peterborough City boundary, the driver can negotiate his/her fare with you before the journey commences.

 

All meters are calendar controlled and charge single fares day and night.  The only time the fare changes is over Christmas and New Year.

What about Safeguards?
All drivers are licensed by the Local Licensing Authority; their vehicles have undergone and passed stringent tests for roadworthiness

What do I do if I have a complaint ?
If you are unfortunate enough to have cause for complaint about a Peterborough Licence holder; you may choose to take up your complaint with the driver directly or alternatively take note of the drivers name and badge number, vehicle plate number and/or vehicle registration number and contact the Licensing Enforcement Team  It is helpful if you could note what happened, where and when and how it happened before you contact the team.

 

If you have any queries regarding the licensing of hackney carriages and private hire vehicles, please contact the  Taxi Licensing team.