What if things go wrong?

If problems arise during the progress of works our officers will do their best to help find solutions, and will be happy to offer advice to both you and your builder.

Ultimately however the Building Control service is not a warranty organisation and if the building work fails to meet your needs or expectations your redress would be against your builder, not the City Council. For this reason you should take great care in selecting a builder who is reliable and who is still likely to be around if you have problems two or three years into the future.