News from Peterborough City Council

Peterborough City Council's four star benefits service has been commissioned to manage Luton Borough Council's service to help improve its efficiency and effectiveness.

 

By working with other authorities Peterborough City Council has already benefited by bringing in over £300,000 of additional income to the council this year.

 

Peterborough City Council's benefits service was rated as 'excellent' by government inspectors, for the second year running, in December.

 

The Benefit Fraud Inspectorate (BFI), which is part of the Department for Work and Pensions, officially assessed the service as 'excellent'. The result feeds into the council's overall three star Comprehensive Performance Assessment (CPA) rating.

 

Quicker processing times for the payment of benefit claims, improved liaison arrangements with landlords and an efficient fraud investigation team were among the areas which made a significant contribution to the excellent rating.

 

Councillor Sheila Scott, cabinet member for efficiency and business improvement, said: "Peterborough's benefits team is recognised as one of the best in the country. I am delighted that its excellent reputation has led to us to be called in to give expert advice to other authorities and share experiences and best practice and generate income for the council."