News from Peterborough City Council

Peterborough City Council is urging customers who requested services relating to pest control, bulky collections and bin deliveries by calling the local authority on Tuesday (12 August) to call Peterborough Direct.

 

A computer server which stores bookings made for these areas has crashed resulting in the loss of bookings made on Tuesday. IT technicians are working hard to resolve the situation and recover the lost data. However, the city council would like to hear from customers to minimise any inconvenience caused.

 

Peter Gell, section head for business regulation at the city council, said: "We apologise for any inconvenience this may cause to customers.  We have now switched servers to resolve the immediate problem, but bookings made on Tuesday 12 August have been lost as a result at present. Therefore, we are keen to hear from anybody who requested services relating to pest control, bulky collections and bin deliveries on that day to get in touch."

 

Customers should call Peterborough Direct on (01733) 747474.