Help with using this website

The layout of every page on the Peterborough City Council website is standard to improve access and ease navigation. Across the top of each page is a tool bar, which gives quick access from anywhere on the site to the home page, the "contact us" section and other important areas . It also gives options to generate a print friendly versions of any page or view it in text only. Beneath the toolbar is a site search facility and a "bread crumb" trail which begins "Home Page > ... > ..." to highlight where you are on the site. On the left hand side of each page is a navigation menu which lists the section you are in and the categories within that section. There are twelve main sections on the site and they are always featured in the green menu and each of them can be clicked on to view further information. These are: Services A-Z, About Peterborough, Business, Community and living, Council and democracy , Education and learning, Environment, Housing, Job and careers, Leisure and Culture, Policing and Public Safety, Streets & Transport.

There are six main ways that you can find information on this web site:

This is the starting point of any website and a good place to begin browsing for information. The web address (called URL) of Peterborough City Council is www.peterborough.gov.uk and when you click on this web address, it is the homepage that will displayed.

 

Once you start to view different parts of the site, if you want to return to the homepage, just click on the word 'Home' which is situated on the left of the tool bar at the top of every page under the Peterborough City Council logo.

 

Use the search box featured in the top lefthand corner of each page to type in your own word(s) and carry out a search for the word(s) on the website.  It is best to use one or two key words rather than a long sentence. There is also an advanced search facility available, this can accessed either by clicking on the "Adv. search" option on the tool bar or invoking a normal search without any criteria. The advanced search enables you to specify a more complex criteria including dates and order.

 

Select one of the main categories from the green menu on the left handside of the screen e.g "Council and democracy". This will take you to the main page of that particular section and also expand the entries within the green menu to include sub-entries below the current section. These entries may also be highlighted with a small arrow on their left showing that there is additional content below them.

The A-Z of services is another method for finding information on the site, and it is the first option in the green menu on the lefthand side of every page. It lists all information relating to Peterborough City Council in alphabetical order. Simply click on the first initial letter of the service you require. For example, if you want to find information on planning applications, you may choose to either click on the letter 'P' for planning or 'A' for applications.

 

A breakdown of our entire site in a tree structure can be accessed by selecting 'Site Map' from the toolbar at the top of every page.

 

 

Peterborough City Council provides access to information on almost a thousand community organisations, sporting clubs and societies This can be found via the community group page under the "Community and living" section. You can search for groups/clubs either by specific name or keyword.

 

Please select the 'Contact Us' option which appears on the tool bar at the top of every page . This will provide you with information on to make enquires, comment or complain about council services. Also it provides details of how to contact the web team with any queries, suggestions or technical issues regarding the website.