Proposed registration changes

 

The civil registration system is a vital service which has impact on everyone at some point in their lives. As registration law and regulations have changed very little over the last 169 years no one can deny that the case for change is a compelling one.

 

Whilst the case for modernisation is clear, the registration service has a long tradition of providing a personal, face-to-face service at life's most important stages, which is often a source of comfort to its customers.

 

We must, therefore, embrace change but be sure to retain and develop those elements of our service that people value most - a personal service that is both efficient and inclusive, delivered to the community.

 

A National Modernisation programme is currently underway to ensure that working practices and technological support meet the needs of the 21st Century.