Graffiti Frequently Asked Questions

 

How can I prevent my building from becoming a graffiti target?

 

You can prevent graffiti on your property by:
 
  • putting trellis or climbing plants on walls to create an uneven surface. This deters vandals as graffiti will not be clearly visible
  • using paint with muted tones ie brick red, brown or grey. Vandals are less likely to deface property with these colours as the graffiti will not stand out. Do not use black or white
  • using good quality polyurethane gloss paint as it is the easiest to clean
  • use good security measures to prevent access for graffiti vandals e.g.g night-lights, CCTV, locks and fences
  • ensuring graffiti is removed quickly and regularly which lessens the likelihood of vandals striking again
  • paint over the graffiti, it is a quicker and cheaper method than chemical removal
  • using anti-graffiti coatings
  • sacrificial coatings (sugar/wax based) are recommended for delicate surfaces and prevents graffiti from penetrating surfaces. Graffiti can be removed with a hot jet-washer but the "sacrificial" coating will need to be re-applied

 

What should I do if I see graffiti vandals at work?

 

Graffiti vandals should be reported to your local police station. To inform on a graffiti vandal call the police or the city council. To report a vandal anonymously telephone the Police 01733 563232 or Crimestoppers on 0800 555 111.

 

What is the council doing about graffiti?

 

The council provides a free graffiti removal service for council-owned (lights, signs, street furniture) and certain residential properties.  The service is also available to businesses and private property although a charge may be made for this work. 
 

What are the removal times?

 
Peterborough City Council aims to remove graffiti in the following times:
 
Type of graffiti
Response time
Non-offensive
Up to 10 working days
Offensive
2 working days
Highway street furniture
Up to 10 working days
Council-owned buildings
Up to 10 working days
Domestic property
As arranged
 

What information should I provide?

 
  • type of wall eg brick, pebbledash etc, and colour of wall if painted
  • type of graffiti eg silver spray paint, colour of tag
  • location eg side wall, on garage doors, rear of premises etc.
  • access to the location
  

How do I request graffiti removal on private residential property

 

Residents requesting graffiti removal on domestic property must contact the street.cleansing@peterborough.gov.uk or telephone 01733 425339 and request the service, for which a charge may be made for this work.  

 

How do I request graffiti removal on commercial property

 

Officers will need to inspect the premises to provide a full quote.

 

Who do I report graffiti on non-council owned property to?

 

To report graffiti on non-council property contact the appropriate organisations directly.
 
Organisation
Contact number
Adshel Bus shelters
0800 731 3699
British Telecom
0800 800 151
Network rail (tracks/stations/bridges):
08457 114141
Royal Mail
020 8633 7900
National Rail
08457 114141
NTL/Cable & Wireless equipment
0800 052 2000
Police
01733 563232
Railtrack stations, bridges, tracks
08457 114141 (local rate call)
Peterborough City Council. Town Hall, Bridge Street, Peterborough, PE1 1QT - (01733) 747474 - DX12310 Peterborough 1