Consumer Advice
Consumer Direct
Advice and support for consumers in
Peterborough is now provided by Consumer Direct.
Consumer Direct is a telephone and
online consumer advice service, which is supported by local
authorities in the East of
England, and by the Department of Trade
and Industry.
Consumer Direct provides clear, practical advice to help
consumers sort out problems and disagreements with suppliers of
goods or services. From overcharging to faulty goods, and poor
workmanship to reporting dishonest traders and scams, Consumer
Directs' trained advisers are ready to offer individual solutions
for individual problems.
Consumer Direct works in partnership with Local Authority
Trading Standards Advice Services and Consumer
Support Networks, providing first level advice and information
on a wide range of consumer problems. More complex problems,
or complaints requiring further investigation or assistance are
referred to Trading Standards or other advice services.
To speak to a Consumer Direct adviser, please call 08454
04 05 06 (Minicom users should call on 08451 28 13 84). To e mail
Consumer Direct, please contact
Consumer Direct via the Consumer Direct
website.
A wide range of consumer information and advice is also
available online from the Consumer Direct website at www.consumerdirect.gov.uk
.
Consumer Advice Leaflets
The Trading Standards Institute publish a list of consumer
advice leaflets which are available to search and browse from the
link below: