Aims &
Objectives
Overall aim
Street Wardens provide a highly visible, friendly and helpful
presence, and acting as Ambassadors for Peterborough by welcoming
the visitor and helping to ensure a positive impression of the city
centre. They identify areas requiring attention, including carrying
out daily environmental checks and advise appropriate agencies of
any problems.
Specific objectives - on-street liaison between retail,
business, visitor and resident, dedicated to provide protection of
local environment with efficient links via CCTV and Citisafe radio
network for the public, local authority and "blue light"
services.
To make the city centre a safer place to live, work and
visit.
Improve the City Centre environment.
Respond to incidents of Anti Social Behaviour.
Offer reassurance to people living, working and visiting the
city centre and act as Ambassadors for Peterborough.
Our commitment to
you
- Our purpose is to promote a positive image of Peterborough offering a friendly face and a helping hand to the visitor and resident alike
- We are dedicated to protecting the environment of our city and with others will respond quickly and effectively to graffiti, vandalism, dog fouling, broken glass, litter and fly posting
- We will act with integrity, common sense, tact and sound judgement
- Our highly visible presence will help to deter crime and reduce fear of crime
- We will display tolerance, understanding and courtesy appropriate to circumstances in dealing with all individuals
- We will help foster social inclusion where and when appropriate
- We will seek the views of the community and undertake research and, where appropriate, change in response to criticism or experience
Scheme Objectives
- Deterring anti-social behaviour
- Help to reduce crime and fear of crime
- Act in an ambassadorial role in welcoming visitors
- Ensuring the city centre is kept clean and tidy through regular inspection and reporting
- Rapid reporting mechanisms for dog fouling, broken glass, graffiti, vandalism, litter and flyposting
- Encourage minority group participation in residential schemes
Key Areas Covered
- All pedestrian areas
- Most major retail outlets
- Most car parks
- Some residential areas
- Market
- Night clubs
- Cathedral grounds
Functions &
Responsibilities of Wardens
Caring for the Street
Environment
Street wardens are provided with a check list of particular
issues (provided by Highways Maintenance, Public Protection, Car
Parking Services and other agencies) as being on their route,
action/non action of these issues will be noted and the appropriate
department advised directly depending on the urgency of the
problem.
They identify and record new incidents of graffiti, vandalism,
litter and flyposting, help deter such activities as skate
boarding, cycling and the consumption of alcohol (in prohibited
areas).
Reducing Crime and Fear of
Crime
Street Wardens are provided with highly visible uniforms (well
promoted through leaflet, poster and press coverage). They are
connected to the 'Citysafe Radio Link' (partners include the
majority of city centre retailers, major Pubs and Clubs).
By their presence they help to deter potential acts of
vandalism and petty crime, their presence in walking through the
majority of car parks also helps to deter car crime.
In residential areas they are a reassurance and a point of
contact for many residents and extra eyes and ears for the
police.
Deterring Anti-Social
Behaviour
Operating between 9am and 5pm Tuesdays & Wednesdays and
9am to 11pm Thursdays, Fridays and Saturdays, the Street Wardens
patrol in pairs and by their highly visible presence help to deter
anti-social behaviour; potential violent conduct and drink related
disorder. Their ability to call up the police through radio contact
with CCTV enables Police resources to be more focussed at the scene
very quickly.
Their highly visible presence also deters the drug and
prostitute elements from frequenting public toilets and open
spaces.
Fostering Social
Inclusion
The Street Wardens help to foster social inclusion by
integrating with the local community, they target areas where the
'friendly face and helpful hand' can show by example the benefits
of working together to improve the local environment.
Liaison with the local community helps identify the needs and
expectations of residents, seeks achievable solutions to problems,
encourages participation of the 'hard to reach groups' and provides
a direct line of contact to every agency within the authority
including councillors. They highlight and advise of urgent needs
often being the first point of contact for the vulnerable.
Wardens are given a range of objectives and are encouraged to
instigate initiatives involving the community, school, retailers
and businesses.
Such projects help to foster civic pride in their areas,
developing ownership and a desire to improve their environment for
the whole community.