Benefit Service
What is the Benefit Service?
Peterborough City Council is required by law to administer the
award of Housing Benefit and Council Tax Benefit.
The Housing Benefit scheme is to help people on a low income
pay their rent. The Council Tax Benefit scheme is to assist people
on a low income to pay their Council Tax.
To see if you may qualify for Housing/Council Tax Benefit
please use our benefits
calculator
At any one time approximately 15,000 claims are in payment, in
the Peterborough area making annual awards in excess of £50
million.
*NEW*
Would you like to view your own benefit claim information on line?
If you are interested in using an on-line service to access
information regarding your housing benefit/council tax benefit
claim please read here for more details about
our NEW Claimant
Self Service system.
Try our two day 'Fast-Track' service
Read more about our new 'fast-track' service for new
applications.
Peterborough City Council Performance Targets
The Government asks each Local Authority to keep records of
how well they are administering the benefits scheme. Performance Targets.
Benefit Service Minimum Standards of Service
The Benefit Service aims to provide a polite and professional
service at all times and is committed to meeting service standards.
Benefit Service's most frequently asked questions
We aim to give you the correct and relevant information you
need to be able to claim benefit correctly. In order to do that we
have detailed a list of the most frequently
asked questions with the answers for your guidance.
How can The Benefit Service be contacted?
Downloadable Forms
We currently provide a selection of leaflets/forms which can be downloaded.
This now includes an application form for Housing and Council Tax Benefit which you can
print off, complete and then hand it in or send it to our office.
Further information is also available on the following subjects:
- Rent Allowance - Advice on claims made for Housing Benefit is you are a Private Tenant
- Council Tax Benefit - Advice on claims made for assistance with your Council Tax Bill
- Overpayments - Advice on what to do if you have been overpaid Housing Benefit
- Appeals - Advice on what to do if you disagree with the assessment of your claim.
- Backdating - Advice on how to apply to have your claim backdated.
- Discretionary Housing Payments - additional help with housing costs.
- Extended Payments - extra four weeks of benefit on returning to work.
- Benefit on Two Homes - help if you have an overlap in rent liabilities when moving home.
- Landlord Information - information and online enquiry service for Landlords.
- Local Housing Allowance - *NEW* - changes that come into effect from April 2008
Benefit FraudPeterborough City Council is committed to ensuring only those people who are eligible to claim Housing and Council Tax Benefit is awarded. We would like to know of any person that you know of who may be claiming Benefit for which they are not entitled. |