Virtual Enquiry Service
The Virtual Enquiry Service (Enquire) instantly
connects you to library staff trained to help you find answers to
your questions. Best of all the service is free and anyone can use
it at any time!
Enquire is the
only national service of its kind that is delivered around the
clock. It offers a live question and answer service available 24
hours a day, every day.
This works like instant messaging or chat room technology,
where you put questions to trained staff who can help you.
There's also an email service if you don't need to have the
answer straight away or are accessing the service using a screen
reader.
Helping people to find information is what libraries do. Now
they can do this through the web, helping far more people than ever
before.