About Peterborough Libraries
- Draft Library Strategy
- Values Statement
- Library Service Report
- Entitlements, Standards & Future Planning
- Library Performance
- Customer Suggestions & Complaints
- Links to Partners
Peterborough's Library Strategy
Peterborough is changing and the time has come to take stock
of where our library service is. The city's underlying driver
"Growing the right way for a bigger better Peterborough" has
resulted in the need to plan strategically for a service that will
serve and assist Peterborough and its residents during this period
of growth and beyond.
The Draft Library Strategy looks towards modernisation, growth
and development, building on current strong foundations such as
excellence in customer service and the positive role libraries play
in local communities.
We would like to invite you to read the Draft Library Strategy
and let us know what sort of Library Service you want in
Peterborough.
Please e-mail your comments to heather.walton@peterborough.gov.uk.
The document below appears in Adobe® Acrobat® (PDF) format. In order to view it you will need to have Acrobat Reader installed. (Those with visual impairments may wish to investigate Access Adobe, which provides tools and information to help make PDF files more accessible.)
Draft Library
Strategy (758 KB, 28 pages)
Values Statement
The Library Service is part of Peterborough City
Council's Community Services department.
View our Values Statement
Our Libraries are places of opportunity, opening doors for
personal growth, raising aspirations, improving quality of life and
empowering people. Providing free, safe, inclusive and welcoming
spaces for all - children, young people, families and the older
people.
Our ambition is:
To be the place people think of, and come to for:
- Reading for inspiration, pleasure, knowledge, and personal growth
- Learning through informal and stimulating learning activities for individuals, families and communities. Raising confidence, skills and aspirations to create a lifelong love of learning for all.
- ICT for access to the information highway as well as for developing skills to play a full role as an e-citizen
- Quality information and the expertise to find and use it well
- Community events/spaces that are welcoming, safe and non-judgmental for all sections of the community and reflect the unique cultural diversity of Peterborough.
We are committed to the e-government agenda and are working
with Peterborough Direct, the council's one stop shop to ensure
access to council information.
All our libraries are connected to the People's Network
and are UK Online Centres.
Library Service Report (Apr 07 - Mar 08)
Entitlements, Standards and Future Planning
The Statement of Entitlement provides information to
staff and customers on what can be expected from your Library
Service and at your local library. Basically it states what your
library has to offer you in terms of services, events and
activities.
(32 KB, 3 pages)
Library Performance
See how Peterborough Library Service is performing
Customer Suggestions and Complaints
See an analysis of the suggestions and complaints you made.
(21 KB, 2 pages)
Links to partner websites