Help for homeless
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Help for the homeless

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Help for homeless people from Peterborough City Council

You should make it a priority to visit Housing Options for support and advice If you are homeless, or at risk of being homeless.  You do not need to make an appointment as they operate a drop-in service. 

You will be considered homeless provided you have no accommodation, even if that might be in another country.  If you have been genuinely asked to leave your present accommodation, or are at risk of violence, you will be treated as homeless, provided you have not intentionally caused yourself to have nowhere to live.  Remember that Housing Options will need to investigate the facts and this may mean contacting your family to verify your situation.

If accommodation is provided, you may be referred to a housing association, or have housing arranged with a private landlord that may mean a room in a shared house.  If the local authority decides that you are not legally homeless, it does not have any duties to arrange long-term accommodation for you.  However, it can provide a temporary place to stay whilst you find a permanent home.

Housing Options may not be able to help you if you have no connection with the Peterborough area.  You would normally be expected to have lived, worked or have family links within Peterborough.

These are the priority groups for helping the homeless with accommodation, but even if you fall into one of these categories there is no guarantee that Housing Options will provide you with somewhere to live:-

  1. you have dependent children under 16, or under 19 if they are in full- time education 
  2. you are homeless because of an emergency such as a flood or a fire
  3. you are aged 16 or 17
  4. you have a physical or mental illness or disability
  5. you are over 18 but at risk of exploitation or have been in care
  6. you are at risk of domestic violence, racial violence or other threats of violence
  7. you are homeless after leaving hospital, prison or the armed forces.
  8. you are pregnant

In addition, Peterborough City Council has a responsibility to provide accommodation for children and young people over 16 who are leaving care.

For advice and support if you have nowhere to stay, or think you might become homeless.

See this page on our website for more information on Housing Options. 

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