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Contact us

Contacting Peterborough City Council

If you are looking to contact the Council for a service that isn't related to Planning Permission or Building Regulations please contact our Customer Services Centre on (01733) 747474.

For information on other ways you can contact the Council please visit the main Contact Us page.

Contacting Planning Services

Email: planningcontrol@peterborough.gov.uk
Telephone: (01733) 453410 (opening hours: 9am to 5pm Monday to Friday)
Fax: (01733) 453505
Write: Planning Services, Town Hall, Bridge Street, Peterborough PE1 1HF

Duty Planning Officer availability effective from 3 March 2014

The Duty Planner will be available on the telephone between 10am and 4pm on working days starting from the 3 March.

If you need to see somebody in person then you should telephone or email first to make an appointment with the most appropriate member of staff.

Telephone: 01733 453410.
Email: planningcontrol@peterborough.gov.uk.

We will only offer detailed pre-application advice in response to a written query. There is a charge for this service, the details of which are available on the website here.

We are making this change because very few people now use the drop-in service, and those who do would usually receive a better service if they telephoned or emailed, or used the information available on our website. If you need help to find the information on our website then you can telephone us, and we will help you to find the right webpage; or you can email us and we will send you a weblink.

Contact details for Planning Appeals

Email: planningappeals@peterborough.gov.uk
Telephone: (01733) 453413 (opening hours: 9am to 5pm Monday to Friday)
Fax: (01733) 453505
Write: Planning Services, Town Hall, Bridge Street, Peterborough PE1 1HF

Contact details for Planning Committee

Email: planningcommittee@peterborough.gov.uk
Telephone: (01733 453483 (opening hours: 9am to 5pm Monday to Friday)
Fax: (01733) 453505
Write: Planning Services, Town Hall, Bridge Street, Peterborough PE1 1HF

Contact details for Planning Enforcement

Email: enforcement@peterborough.gov.uk
Telephone: (01733) 453495 (opening hours: 9am to 5pm Monday to Friday)
Fax: (01733) 453505
Write: Planning Compliance, Town Hall, Bridge Street, Peterborough PE1 1HF

Contact details for Building Control and Dangerous Structures

Email: buildingcontrol@peterborough.gov.uk
Telephone: (01733) 453422 (opening hours: 9am to 5pm Monday to Friday)
Telephone: Dangerous Structures out of hours (01733) 864157
Fax: (01733) 453505
Write: Building Control, Town Hall, Bridge Street, Peterborough PE1 1HF

Contact details for Strategic Planning and Enabling (Planning and Housing Policy)

Email: planningpolicy@peterborough.gov.uk
Telephone: (01733) 863872
Fax: (01733) 453505
Write: Strategic Planning and Enabling (Planning and Housing Policy), Town Hall, Bridge Street, Peterborough PE1 1HF

Hand Deliveries during Out of Office Hours - please use Bayard Place Deposit Box