Search powered byGoogle
Peterborough City Council would like to use cookies to store information on your computer, to improve our website. To find out more about how we use cookies see our privacy notice. Please press the agree button if you wish to accept cookies from this site.

Frequently asked questions

All you ever wanted to know about planning enforcement, but were afraid to ask.

What is planning enforcement?

It is the process by which the Council investigates and resolves complaints about unauthorised development.

What development is controlled by planning?

This includes most:

  • New buildings
  • Extensions and alterations
  • Changes of use of land or Buildings
  • Advertisements
  • Alterations to Listed Buildings
  • Certain works in Conservation Areas
  • Works to trees in Conservation Areas or protected by a Tree Preservation Order (TPOs)
  • Minerals and Waste proposals
  • Engineering operations

What can’t we control?

  • Matters falling outside the planning regulations, such as legal covenants, boundary disputes or competition between traders.
  •  “Permitted Development”; the Govern-ment has granted blanket consent for minor extensions, alterations or changes of use, provided they comply with the tests specified in the GPDO *.
  •  “Deemed advertisements” which include many small non-illuminated signs on buisness premises.

In all other cases, permission or consent is required. For further information on what needs permission, please refer to the Planning Portal or contact Planning Control.

What can you complain about?

Development which is occuring:

  • Without planning permission.
  • Without complying with conditions that have been attached to a permission.
  • Which is not in accordance with an approved plan.

How can you make a complaint?

A complaint form can be completed online or downloaded from our website.

  • Contact the Planning Compliance Team.
  • All your details will be kept confidential and are not revealed to the offender.
  • Anonymous complaints will not normally be investigated.

What will we do if you make a complaint?

  • Within 3 days we aim to register your complaint and send out a formal acknowledgement.
  • This will give details of the officer who will be investigating the case and their contact details.
  • We will research the planning history of the site and carry out other checks.
  • Within 15 days we aim to undertake a site inspection. (Our adopted Planning Compliance Strategy sets priorities for investigation.)
  • We may need to discuss the allegations with both you and the alleged offender.
  • We may also need you to provide additional information, to assist our investigations.

What happens next?

  • Within 25 days we aim to contact you to confirm our findings and our likely course of action.
  • We must establish whether a “breach of planning control” has occurred. (This means that something has happened that has not got the necessary permission or that Conditions attached to a permission are not being complied with.)
  • Where investigations show that the development is lawful or that a breach has not occurred, we cannot take the matter further.
  • If the complaint is covered by other laws or regulations, we will refer it to the appropriate organisation or other section of the council.

If a breach has occurred, what action can we take?

If we find that a “breach of planning control” has occurred we can:

  • Request that changes are made to the development, to reduce any nuisance to acceptable levels.
  • Request that details required by a planning condition are submitted or implemented.
  • Ask for a retrospective planning application to be submitted. (This will give us the opportunity to consult widely on the development and we can impose controls through the use of conditions.)
  • Request that construction work stops or that an unauthorised use ceases.

What happens if the breach continues?

We often try and resolve complaints without having to resort to formal enforcement action. However, if an unacceptable breach continues then we will consider using formal enforcement powers. This decision is normally taken by the Head of Planning, Transport and Engineering, but in some cases the Council’s planning committee makes the final decision.

Formal action can involve issuing one of the following notices:

  • Planning Contravention Notice
  • Enforcement Notice
  • Breach of Condition Notice (BCN).
  • Temporary Stop Notice.
  • Stop Notice
  • Section 215 Untidy Land Notice.
  • Formal Caution

Breaches of planning control relating to unauthorised works to trees covered by a Tree Preservation Order (TPO), or to a Listed Building, or the unauthorised display of an advertisement, can only be remedied by prosecution and not by the issuing of a Notice.

Failure to comply with a Notice is a criminal offence and is likely to lead to us considering further action, such as:

  • Prosecution.
  • Direct action, such as the demolition of an unauthorised structure.
  • Injunction.

Where can you go for further advice?

Our Planning Compliance Strategy provides a  full description of the enforcement services.  

  • Council Planning Officers
  • A Planning Consultant, Surveyor or Solicitor
  • Planning Aid. This is a low-cost, independent, advice service co-ordinated by the Royal Town Planning Institute. East of England Planning Aid can be contacted on 0870-850-9801 or email at eecw@planningaid.rtpi.org.uk.

Contact us

  • Telephone 01733 453495
  • Fax 01733 453505
  • Email enforcement@peterborough.gov.uk
  • Planning Compliance, Planning Services, Peterborough City Council, Stuart House, St John’s Street, Peterborough, PE1 5DD