Anti-Social Behaviour
We recognise that anti-social behaviour is a serious
problem that affects the quality of life of individuals, families
and communities.
There is not a universally accepted definition of anti-social
behaviour so the SaferPeterborough partnership adopts that set out
in the Crime and Disorder Act 1998, which states:
‘A manner that caused or was likely to cause harassment, alarm
or distress to one or more persons not of the same household.’
Anti-social represents an accumulation of crimes or incidents,
which may not be deemed serious, but together have a devastating
effect upon individuals and communities.
SaferPeterborough partnership team
There are a number of officers within the SaferPeterborough
partnership team dedicated to tackling anti-social behaviour.
If you would like to report anti-social behaviour call
(01733) 747474 and a call centre operative will deal with your
report.
Please note we do not provide a 24-hour emergency
service. If you need emergency help you should call the police on
999.
15 reasons why you can be confident in reporting to
us
We will:
- Listen to what you tell us
- Take your complaint seriously and investigate it
- Treat you fairly and with dignity
- Contact you within 48 hours of receiving your complaint
- Encourage self-resolution wherever possible
- Make available detailed guidance about how we tackle
anti-social behaviour
- Ensure you have a single point of contact
- Ensure we meet your needs – this means we might need to ask you
some sensitive questions to enable us to help
- Keep you informed about your case and provide you with updates
(by your preferred method and within timescales promised)
- Treat information received and exchanged in confidence – this
means unless you give us permission to do so we will not tell the
alleged perpetrator who has reported the problem to us
- Ensure when we need to share relevant information with partners
this is done legally
- Consider a range of measures to best resolve your
complaint
- Monitor your satisfaction with the way in which we have dealt
with your complaint
- Ensure you know how to complain if you are not happy with the
service you receive
- Use publicity to ensure the wider community knows what action
is being taken to tackle anti-social behaviour and why