Make a complaint

Complete the form below to make a complaint about the council.

You can also contact the complaints team using the following details:

Complaints Team
Peterborough City Council
Customer Services Centre
Bayard Place

Telephone: 01733 296331

Corporate complaints policy

Size: 362.57 KB File format: pdf

Two stage complaints process

Size: 77.40 KB File format: pdf

Please note: This form should only be used to make a complaint about the council. If you would like to report an issue, for example a pot hole, missed bin collection or make a noise complaint, please use the MyPeterborough online reporting system.

If you would like to contact the council for any other reason, you can use the general contact form.   


Contact details