Make a complaint

Complete the form below to make a complaint about the council.

You can also contact the complaints team using the following details:

Complaints Team
Peterborough City Council
Customer Services Centre
Bayard Place
Broadway
Peterborough
PE1 1FZ

Email: complain@peterborough.gov.uk 
Telephone: 01733 296331

Corporate complaints policy

Size: 362.57 KB File format: pdf

Two stage complaints process

Size: 77.40 KB File format: pdf

Please note: This form should only be used to make a complaint about the council. If you would like to report an issue, for example a pot hole, missed bin collection or make a noise complaint, please use the MyPeterborough online reporting system.

If you would like to contact the council for any other rease, you can use the general contact form.   

Complaint

Contact details