Library service consultation


Contact information

Town Hall
Bridge Street

Consultation started: 1 Aug 2015   —   Consultation ended: 30 Sep 2015

When will results be available: At the end of the consultation period

We know people value the city’s library services but we also know that the way people are using them is changing. In addition, the council is having to make some very difficult decisions in order to balance its budget for 2015/16.

In August 2014 it was agreed that a review of the library service would take place which would include a public consultation seeking to understand how residents use, or would like to use, libraries. That consultation has concluded and the results are included further down this webpage.

This second consultation will now look to gather people’s views on our preferred option for delivering library services in the future, in a way that meets people’s needs and within the funding that we have available.

Reason for review

The way we use libraries is changing. Technology means we’re doing a lot more things for ourselves. Ninety per cent of book loans are now done through self-service kiosks. Library staff now spend much more time supporting people to use computers, or supporting groups meeting in libraries, than they do dealing with ‘traditional’ library enquiries. The challenge we face is how to provide an excellent, modern library service, with less money.

Our continued vision for Peterborough's library services

Vivacity, which runs the city’s libraries on the council’s behalf, will continue to serve the whole community through reading, education, digital information and access to information; responding to the city’s needs and adapting to new technology. Libraries in Peterborough will be:

  • welcome to everyone
  • a place to find reading for pleasure and learning; both in a physical and virtual space
  • a place for the community to get together
  • somewhere to break down a sense of disconnect and isolation
  • promoters of democracy by providing access to information and multiple points of view so that people can make knowledgeable decisions on public policy
  • a place for parents and their children by providing homework support, parenting collections, and early literacy programs
  • a place to learn new things
  • a quiet space.

What you told us in the first consultation

The city council and Vivacity asked people how they use the city’s libraries and how they want them to develop during the first consultation which ran during August and September 2014.

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