Council Tax Energy Rebate

About the energy rebate scheme

Properties that are eligible

The Government gave councils funding to provide £150 payments to households to help with the rising costs of energy bills.

Most occupied properties in Bands A to D are eligible. Specific criteria is as follows:

  • Bands A to D (including Band E with a disabled reduction charged at Band D level)
  • Liable person for council tax must also have the property as their sole or main residence on 1 April 2022

Or

  • The property has an exemption class of N, S, U or W (shown on your council tax bill), but this covers properties occupied by students, under 18s, severely mentally impaired or occupied annexes

Properties that are not eligible

The following properties are not eligible:

  • Liability is to a company
  • Houses in multiple occupation (HMOs)
  • Empty properties
  • Second homes

How and when you receive your rebate payment

If you pay council tax by direct debit

For most people who pay by direct debit, you should have received your payment on 26 May 2022. The payment was made to the bank account your direct debit is taken from.

A small number of direct debit payers have not been paid automatically for a variety of reasons. Please see our 'Further information' section below for reasons why this may be.

If you do not pay council tax by direct debit

The deadline for claiming a bank payment for the rebate has passed. If you made a claim and have yet to hear the outcome of this, please log into the Peterborough Grant Approval system. Click on the green 'My Requests' link to view the status of your application.

For everyone else who we believe is eligible and has not made a claim, we have applied a £150 credit to their current council tax account.

  • For those with a direct debit in place, payments will be adjusted automatically - you do not need to do anything as your direct debit payments will change to reflect this
  • For those who don't pay by direct debit, you can now reduce your next payment(s) by £150 (this includes those who pay by standing order)

If you would like to view the status of your account or check your account has been credited, log into your council tax self-service account.

If you no longer pay council tax

If you no longer pay council tax, due to moving out of Peterborough or having an exemption in place for example, this rebate may mean your council tax account is now in credit. You can request a refund by cheque by emailing counciltaxrebate@peterborough.gov.uk.

If we have applied a credit to your account automatically

We have based eligibility for this on:

  • Our current records
  • What we currently know about the property
  • Who is resident

If you have not applied for the rebate and we have applied the credit to your council tax account, you must tell us as soon as possible if you believe you are not eligible for this rebate. We will need to reverse the payment.

If this applies to you, please email us the details, including why you're not eligible, to counciltaxrebate@peterborough.gov.uk.

Scam phone calls and emails

You may have seen news reports about scammers cold-calling members of the public asking for bank details in order to process the energy rebate.

Please note that we will not contact you by phone or email asking for your bank details to make the energy rebate payment to you. 

Discretionary Scheme Fund

The Government has provided further funds via the Discretionary Scheme. This is to help households in need who either didn't qualify under the Energy Rebate earlier this year or who require additional support, such as:

  • Households in council tax bands E to H
  • Houses in Multiple Occupation (HMO)

There are three different groups of households who can receive a £150 payment.

If your household already received an Energy Rebate payment earlier this year, you won't be eligible for Groups A, B or C.

If you have any queries, please email counciltaxrebate@peterborough.gov.uk. Please include your name and address to assist us with answering your enquiry.

Group A

Households in bands E to H who meet at least one of the following criteria on 1 April 2022:

  1. In receipt of working age Council Tax Support
  2. In exempt class N, S, U or W
  3. In receipt of a disabled person's band reduction (bands F to H only, as band E was included in the mandatory Energy Rebate scheme earlier this year)

From our records, we know which households are eligible for a £150 payment under Group A. We will automatically credit your council tax account if you are eligible by 30 November 2022.

Group B

Households in properties classified as Housing in Multiple Occupation (HMO) where the property owner is liable for the council tax, but the occupiers are liable for the energy bill.

The application window for Group B has closed. We will consider applications and make any payments by 30 November 2022.

Group C

Households in bands E to H that can demonstrate exceptional financial hardship who are in receipt of one of the following:

  • A means tested benefit (e.g. Universal Credit, Pension Credit) or Council Tax Support
  • A disability benefit (Disability Living Allowance, Personal Independence Payment or Attendance Allowance)

The application window has closed. We will consider applications and make any payments by 30 November 2022.

Discretionary top-up payments / Group D

In addition, we will make discretionary top-up payments to households in receipt of working age Council Tax Support on 1 April 2022 who:

  • Have already received a payment under the mandatory Energy Rebate scheme earlier this year
    OR
  • Are eligible under Group A above

The amount awarded under Group D will be confirmed following awards of payments under Groups A to C and the remaining funds available.

From our records, we know which households are eligible for payment under Group D. We will automatically credit your council tax account if you are eligible between 16 October and 30 November. You don’t need to apply.

Further information

A small number of direct debit payers have not been paid automatically for a variety of reasons, including:

  • Our records show the property is a House in Multiple Occupation (HMO) or empty
  • The liable 'person' is not an individual - i.e. the council tax is in the name of a company
  • The direct debit appears to be paid by a third party
  • The direct debit account is being used to pay council tax on multiple properties, suggesting some are HMOs or third party payment details
  • The direct debit was set up or changed recently and we haven't taken a payment since the change or your latest instalment was returned unpaid. As the account is unverified, we are unable to make an automatic payment to it
  • We have outstanding documents suggesting a recent move may have taken place and this has yet to be processed

If you pay by direct debit, had a payment taken before 15 May and haven't received a payment by 26 May, and none of the above applies to you, then please email us at counciltaxrebate@peterborough.gov.uk.

If you pay by direct debit and your first payment was not taken until after 15 May, then please refer to the section above titled 'If you do not pay council tax by direct debit'.

You can find your council tax band by visiting the GOV.UK website's council tax band checker. The band is also listed on your latest council tax bill.

If you would like to review your revised balance and instalment(s) due, please visit your council tax self-service account.

If you have a query not covered on this page, please email counciltaxrebate@peterborough.gov.uk for assistance.

If you don't have internet access, call our Customer Services Team on 01733 747474