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It still remains the individual property owner’s responsibility to take appropriate action to protect their property from flooding.
Our issuing of sandbags is prioritised to areas of critical infrastructure and also where there are known vulnerable people, where it will have been identified to be at imminent threat from river flooding.
Further information is available from on the gov.uk website, provided by the Environment Agency.
Drivers are reminded that driving through flood water can be extremely dangerous, as it is impossible to see how deep the water is and whether there are any submerged hazards which could damage your car or leave you stranded.
Drivers who ignore road closure signs will be prosecuted by the Police if caught.
Guidance on where to seek information and how to sign up for flood warning services.
- Current flood warnings - To find out about flood alerts or warnings currently in force please visit the Environment Agency's flood warning pages
- Flood risk from main rivers - parts of Peterborough are at risk from river flooding. You can find out if your property is at risk from flooding from main rivers by visiting the Environment Agency's map of the Risk of Flooding from Rivers and the Sea and entering your postcode.
- Flood risk from surface water - Peterborough is at risk from surface water flooding which can occur in almost any location since it can be caused by heavy rain, minor watercourses, overflowing sewers or groundwater. Water will run towards lower areas where it may pond. Flooding is often localised and of a much smaller scale than flooding from main rivers could be. To find out about the risk of surface water flooding in your area visit the Environment Agency's map of the Risk of Flooding From Surface Water.
- Flood risk from reservoirs - the risk of reservoir flooding is very very low due to the management and resilience measures that have to be put in place for reservoirs. There are three large water bodies in Peterborough that contribute to the area's risk of reservoir flooding. These are the Nene Washes, Rutland Water and Crowlands Cowbit Washes. The Environment Agency include this information within their map called Risk of Flooding from Reservoirs.
- Flood risk from groundwater - while groundwater levels can be high anywhere, flooding caused by groundwater is more likely in areas built upon sands and gravels as in these locations the water can travel easily through the ground. There is no publically available map of groundwater flooding at the moment.
The Association of British Insurers have produced a number of useful guides to help negotiate through the recovery stage for those who have suffered from flooding. This sets out who is involved at each step of the recovery, what this means and when it will happen.
Independent advice and support is also available from the National Flood Forum.
We are required to investigate flood incident's that meet the following thresholds:
- internal flooding to any one dwelling
- internal flooding to more than one business premises
- flooding to any critical infrastructure or critical services
- flooding that causes significant disruption to a transport link for a defined period.
To request an investigation, the incident must be reported to us at the time of occurrence by emailing email@example.com.
In an emergency (threatening life or property) call 999
For queries related to the following flood risk or water issues please use the contact details given below:
- Report a blocked drain, faulty road gully or highway flooding - if the issue needs immediate attention please contact customer services
- Sustainable drainage systems and drainage in new developments - please email your enquiry to firstname.lastname@example.org
- Ordinary watercourse land drainage consent - please email your enquiry to email@example.com
- Council planning policy and the local development framework
- General water or flood risk management queries - please email firstname.lastname@example.org
- For further information on household drains and sewers please see our drainage page