Digital Inclusion

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We are committed to ensuring residents like you are supported and ready for the future.

We want to help residents to access online services such as paying bills online, keeping in touch with family and friends or even shopping online.

As more of our services will become digital in the future and some only available online, it is important to ensure that local residents are aware of the benefits of using the internet and have the relevant skills and confidence to use it.

What we are doing to help you

Through training, workshops and drop-in sessions, we're giving you the opportunity to gain and develop your online skills.

We are working with a range of organisations and local groups, holding training sessions to help people get the most out of their devices, whether they are laptops, tablets or smartphones.

We are undertaking 5-week training sessions and drop-in sessions with residents in local housing schemes and local community groups and are now planning our next phase of work. Check the map and upcoming training events below to find a session near you.

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What you can learn

Our training is generally split across 5 weeks, working in certain locations around Peterborough. Sessions are designed to offer an introduction as well as the following subjects:

  • Differences between devices
  • Using the Peterborough City Council websites, highlighting benefits such as paying by Direct Debit online and communication with us through social media
  • How to complete online forms
  • Setting up an email account and how to use it
  • Accessing organisational websites
  • Online shopping
  • Catch-up TV
  • Connecting with friends and family

There will also be the opportunity to ask questions and cover topics, where possible, that may not be listed in the general overview.

Access to computers near you

Upcoming training events

Online Basics - running weekly starting Thursday 16 November from 10:30am until 11:30am Bretton Library
Online Basics - running weekly starting Thursday 23 November from 12:30am until 2pm Westwood Community Hub
Online Basics (New Year, New Start) - running weekly starting Friday 5 January at 10am until 12noon Werrington Library
Bretton Coffee Morning - running weekly starting Wednesday 10 January for 5 weeks at 10:30am until 12noon.
Oxcart, Bretton
Online Basics - starting 24 January for 5 weeks (1:30pm until 3pm) Herlington Community Hub
Senior Stop Taster Day - Monday 22 January from 10am until 12noon Senior Stop
Senior Stop - every Monday starting 29 January for 5 weeks (10:30am until 12noon) Senior Stop

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How to contact us

For more information or if you have any questions you can telephone Matthew Beckett 01733 452266 or you can email matthew.beckett@peterborough.gov.uk. You can also contact customer services via Facebook and Twitter