Digital Inclusion Training

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We are committed to ensuring residents like you are supported and ready for the future.

We want to help residents to access online services such as paying bills online, keeping in touch with family and friends or even shopping online.

As more of our services will become digital in the future and some only available online, it is important to ensure that local residents are aware of the benefits of using the internet and have the relevant skills and confidence to use it.

What we are doing to help you

Through training, workshops and drop-in sessions, we're giving you the opportunity to gain and develop your online skills.

We are working with a range of organisations and local groups, holding training sessions to help people get the most out of their devices, whether they are laptops, tablets or smartphones.

We are undertaking 5-week training sessions and drop-in sessions with residents in local housing schemes and local community groups and are now planning our next phase of work. Check the map and upcoming training events below to find a session near you.

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What you can learn

Our training is generally split across 5 weeks, working in certain locations around Peterborough. Sessions are designed to offer an introduction as well as the following subjects:

  • Differences between devices
  • Using the Peterborough City Council websites, highlighting benefits such as paying by Direct Debit online and communication with us through social media
  • How to complete online forms
  • Setting up an email account and how to use it
  • Accessing organisational websites
  • Online shopping
  • Catch-up TV
  • Connecting with friends and family

There will also be the opportunity to ask questions and cover topics, where possible, that may not be listed in the general overview.

Access to computers near you

Upcoming training events

Online Basics - every Thursday - 10:30am until 11:30am Bretton Library
Online Basics - every Friday - 10am until 12noon Werrington Library
Council Services Drop In - every Monday - 12noon until 2pm Bayard Place
Online Taster Session - Monday 21 May - 10am until 12noon Senior Stop
Online Basics - every Monday from 4 June (for 5 weeks) 10:30am until 12noon Senior Stop

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How to contact us

For more information or if you have any questions you can telephone our Digital Inclusion team on 01733 452266 or you can email digitalaccess@peterborough.gov.uk.

You can also contact customer services via Facebook and Twitter