Eligibility for Social Care help

The information gained from your social care assessment will help to make a decision on which services are required to meet your needs to maintain your independence. 

Adults that meet the eligibility criteria for support are defined as their needs are caused by physical or mental impairment or illness. As a consequence, there is or is likely to be, a significant impact on their wellbeing. The result of these needs are that they are either unable to achieve two or more specified outcomes:

  • managing and maintaining nutrition
  • maintaining personal hygiene
  • managing toilet needs
  • being appropriately clothed
  • being able to make use of the home safely
  • maintaining a habitable home environment
  • developing and maintaining family or other personal relationships
  • accessing and engaging in work, training, education or volunteering
  • making use of necessary facilities or services in the local community including public transport and recreational facilities or services 
  • carrying out any caring responsibilities the adult has for a child.

An adult is to be regarded as being unable to achieve an outcome if the adult:

  • is unable to achieve it without assistance
  • is able to achieve it without assistance but doing so causes the adult significant pain, distress or anxiety
  • is able to achieve it without assistance but doing so endangers or is likely to endanger the health or safety of the adult, or of others
  • is able to achieve it without assistance but takes significantly longer than would normally be expected.