Care and Repair

Handy Person Scheme

Our handyperson scheme offers assistance to households solely occupied by vulnerable, older and/or disabled residents. This service is to maintain, repair and to assist people to continue to live independently in their home and is mainly for small non-urgent repairs.

Handy Person specification - 2017/18

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We use a vetted list of contractors to produce the works set out. Labour up to 8 hours in a 3 month period is free however any parts do need to be paid for. Contact telephone number is 01733 863860. 

Care and Repair service

The Council’s Care and Repair Service is now improving the lives of more than 7,000 people a year in the city.

The Care and Repair team aims to prevent falls, accidents and improve the home environment. Much of this work involves adapting people’s homes, for example installing grab rails, ramps, stair lifts and even building extensions.

The team works with householders to access means-tested grants to help meet some or all of the costs.

Ninety-three- year old Doris Neal, is one of the thousands of people who have received the help which allows her to live independently and comfortably in her own home.

Video transcript

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Disabled Facilities Grants and Repairs Assistance Grants

Adapting a home can be very expensive. A grant can, depending on certain conditions, help to meet some or all of the cost. For additional information please email or telephone 01733 863895.

Keeping warm and well

Our care and repair service also offers help and advice about keeping your home warm, safe and dry during the winter months. We can also put you in touch with other organisations that may be able to help, subject to eligibility:

  • access to small amounts of gas safety council funding which may be used for gas issues
  • access to central heating and boiler replacement grants 
  • vulnerable and disabled people assistance with charitable funding searches
  • external wall insulation scheme for park homes

If you were born on or before 5 January 1953, you may be eligible for between £100 to £300 in winter fuel payments.