Coronavirus (COVID-19) Information for residents

Follow the links below for the latest advice on Coronavirus (COVID-19).

Government advice

There are three simple actions we must all do to keep on protecting each other.

  • Wash hands - keep washing your hands regularly
  • Cover face - wear a face covering over your nose and mouth in enclosed spaces
  • Make space - stay at least 2 metres apart - or 1 metre with a face covering or other precautions

If you are feeling unwell, get a test and do not leave home for at least 10 days.

Postcode checker: find out the Local COVID Alert Level in your area

Further advice and guidance on Coronavirus (COVID-19) and what you need to do is available on the GOV.UK website.

Guidance for people who are extremely vulnerable (shielded) and their family, friends and carers is available in other languages on the GOV.UK website.

NHS COVID-19 contact tracing app

Information about the contract tracing app and how to download it is available on the NHS website.

Keep caring

As lockdown restrictions are gradually being lifted, everyone needs to take actions to help us all return to a more normal life. Keep caring for one another as Coronavirus has not gone away.

  • Caring is keeping your distance - inside or outside
  • Caring is being responsible - staying isolated if you think you have got symptoms, or been close to someone who has
  • Caring is covering your face - even with no symptoms you might still spread the virus
  • Caring is washing your hands - regularly, when you enter or leave a new place
  • Caring is staying and buying local - to support local businesses and jobs
  • Caring is being considerate - rubbish destroys our countryside, and puts those who clear it up at risk

Comprehensive advice on current government rules are available on the GOV.UK website.

Health advice

Coronavirus (COVID-19) positive cases in your area

You can check the number of coronavirus (COVID-19) positive cases in your postcode area by following this link and entering your postcode. This information is updated regularly by Public Health England.

Additional coronavirus (COVID-19) data, including information relating to testing, healthcare and deaths is available on the GOV.UK website.

Council services

Carer support

Information for families

Domestic abuse

We know that this is a difficult and worrying time for everyone, but particularly so for adults and children living with domestic abuse. We have included the following contact details and resources that anyone experiencing domestic abuse can use:

If you or someone else is in immediate danger, please call 999 and ask for the Police.

Beware of scams

  • Learn about the latest Coronavirus scams and how to keep yourself and your community safe


Consumer concerns

  • There have been reports that some businesses have been increasing the prices of goods during the Coronavirus outbreak. Local businesses are free to set their own prices, but the Competition and Markets Authority is examining and asking people to report instances via an online form on the GOV.UK website.

Mobile and broadband connectivity

  • Phone networks and internet services are vital for keeping everyone connected, especially people who are self-isolating or need support. Our Connecting Cambridgeshire team has put together a "Quick Guide to Mobile Network Offers during Covid-19", which can be found on the Connecting Cambridgeshire website.
  • You can also visit the Connecting Cambridgeshire Getting Superfast webpage to check if you can get superfast broadband. Follow the steps to upgrade or find out about the options available if you can't get superfast broadband yet.

Help your community

Further guidance for residents

Coronavirus (COVID-19) privacy notice

In these difficult times, we are working very closely with our partners with central government, health and care providers, voluntary sectors as well as the volunteers who are helping to deliver the really vital care and support to our local communities. This means that we will need to receive and share personal information about our residents. Our Coronavirus (COVID-19 privacy notice provides information about what kind of personal information that may be, what we may do with it and who may have access to it.