Coronavirus information for residents

Follow the links below for the latest advice on Coronavirus (COVID-19).

Government advice

Stay alert

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.

Further advice and guidance on Coronavirus (COVID-19) and what you need to do is available on the GOV.UK website.

A leaflet containing the latest guidance and information on staying at home, spotting symptoms, advice for vulnerable groups and support for businesses and employees was sent to all UK households at the beginning of April 2020. This government advice leaflet can be found on the GOV.UK website, along with versions in other formats and languages.

Guidance for people who are extremely vulnerable (shielded) and their family, friends and carers is available in other languages on the GOV.UK website here.

Health advice

Council services

Carer support

Information for families

Domestic abuse

We know that this is a difficult and worrying time for everyone, but particularly so for adults and children living with domestic abuse. We have included the following contact details and resources that anyone experiencing domestic abuse can use:

If you or someone else is in immediate danger, please call 999 and ask for the Police.

Beware of scams

  • Learn about the latest Coronavirus scams and how to keep yourself and your community safe

Business closures

Consumer concerns

  • There have been reports that some businesses have been increasing the prices of goods during the Coronavirus outbreak. Local businesses are free to set their own prices, but the Competition and Markets Authority is examining and asking people to report instances via an online form on the GOV.UK website.

Mobile and broadband connectivity

  • Phone networks and internet services are vital for keeping everyone connected, especially people who are self-isolating or need support. Our Connecting Cambridgeshire team has put together a "Quick Guide to Mobile Network Offers during Covid-19", which can be found on the Connecting Cambridgeshire website.
  • You can also visit the Connecting Cambridgeshire Getting Superfast webpage to check if you can get superfast broadband. Follow the steps to upgrade or find out about the options available if you can't get superfast broadband yet.

Help your community

Further guidance for residents

Coronavirus (COVID-19) privacy notice

In these difficult times, we are working very closely with our partners with central government, health and care providers, voluntary sectors as well as the volunteers who are helping to deliver the really vital care and support to our local communities. This means that we will need to receive and share personal information about our residents. Our Coronavirus (COVID-19 privacy notice provides information about what kind of personal information that may be, what we may do with it and who may have access to it.