Government advice
National lockdown: stay at home
You must stay at home. This is the single most important action we can all take to protect the NHS and save lives.
You must not leave your home unless necessary.
Stay 2 metres apart from anyone not in your household or bubble.
Health advice
- NHS - what is coronavirus?
- NHS - Check if you have coronavirus symptoms
- NHS - find a pharmacy
- NHS - help in a mental health crisis
- GOV.UK - advice on social distancing
- GOV.UK - guidance on getting tested
- GOV.UK - face coverings: when to wear one and how to make your own
- NHS - test and trace
NHS COVID-19 contact tracing app
Information about the contract tracing app and how to download it is available on the NHS website.
Coronavirus (COVID-19) positive cases in your area
You can check the number of coronavirus (COVID-19) positive cases in your postcode area by following this link and entering your postcode. This information is updated regularly by Public Health England.
Council services
- Updates on council services
- Financial advice and guidance
- Advice and guidance for business
- Contact the council
- How we can help residents
Carer support
Businesses
Information for families
- List of key workers on GOV.UK website
- On the Cambridgeshire Learn Together website, you can find a one stop shop packed full of home-learning resources, activities and challenges for parents and children. The resources stretch across the full school age range.
- Find a food bank using the Trussell Trust website
- Peterborough Families Information Service
School closures
School and social care transport
Please visit the Gov.uk website for the latest guidance.
For journeys under 3 miles (secondary-aged children) or 2 miles (primary-aged children) parents and pupils are encouraged to walk or cycle to school where it is safe and appropriate to do so.
For children travelling on local authority-provided transport, we encourage them to social distance and to open windows where possible. We also ask all secondary school pupils to wear a face covering.
This does not apply to those who are exempt from wearing a face covering on public transport.
Domestic abuse
We know that this is a difficult and worrying time for everyone, but particularly so for adults and children living with domestic abuse. We have included the following contact details and resources that anyone experiencing domestic abuse can use:
- National Domestic Abuse Helpline - call 0808 2000 247
- Cambridge Women's Aid (covering Cambridge City, East Cambridgeshire and South Cambridgeshire) - call 01223 361 214 or visit the Cambridge Women's Aid website
- Refuge (covering Fenland, Huntingdonshire and Peterborough) - call 07787 255 821 or visit the Refuge website
- Cambridgeshire and Peterborough Domestic Abuse and Sexual Violence Partnership website
- White Ribbon UK website - campaign to end male violence against women
- SafeLives website - UK-wide charity dedicated to ending domestic abuse has useful resources on domestic abuse and Coronavirus
- Men's Advice Line - call 0808 8010327 or visit: www.mensadviceline.org.uk
If you or someone else is in immediate danger, please call 999 and ask for the Police.
Beware of scams
- Learn about the latest Coronavirus scams and how to keep yourself and your community safe
Consumer concerns
- If during the latest lockdown you see a business operating that you believe should be closed, please report this to Peterborough City Council’s dedicated Covid-19 business advice team so that they can advise the business as necessary. Please ensure you provide the name and address of the business, the day and time you saw it open, and what you saw eg ‘open’ sign on the door, people inside the premises etc. You will get an automated acknowledgement for the information you have provided.
Mobile and broadband connectivity
- Phone networks and internet services are vital for keeping everyone connected, especially people who are self-isolating or need support. Our Connecting Cambridgeshire team has put together a "Quick Guide to Mobile Network Offers during Covid-19", which can be found on the Connecting Cambridgeshire website.
- You can also visit the Connecting Cambridgeshire Getting Superfast webpage to check if you can get superfast broadband. Follow the steps to upgrade or find out about the options available if you can't get superfast broadband yet.
Help your community
Keep caring
Keep caring for one another as Coronavirus has not gone away.
- Caring is keeping your distance - inside or outside
- Caring is being responsible - staying isolated if you think you have got symptoms, or been close to someone who has
- Caring is covering your face - even with no symptoms you might still spread the virus
- Caring is washing your hands - regularly, when you enter or leave a new place
- Caring is staying and buying local - to support local businesses and jobs
- Caring is being considerate - rubbish destroys our countryside, and puts those who clear it up at risk
Coronavirus (COVID-19) privacy notice
In these difficult times, we are working very closely with our partners with central government, health and care providers, voluntary sectors as well as the volunteers who are helping to deliver the really vital care and support to our local communities. This means that we will need to receive and share personal information about our residents. Our Coronavirus (COVID-19 privacy notice provides information about what kind of personal information that may be, what we may do with it and who may have access to it.