Coronavirus (COVID-19) Information for residents

Government advice

Coronavirus remains a serious health risk. It’s important to stay cautious and help protect yourself and others. In England:

  • Meet up outside or if you’re indoors open windows or doors if you have visitors.
  • If you think you might have COVID-19 symptoms, take a PCR test and stay home.
  • Wear face coverings in crowded places to help protect others.
  • Check in with the NHS COVID-19 app when you’re out.
  • Wash your hands regularly and for at least 20 seconds with soap.
  • Get vaccinated if you are 18 or over.

From 16 August, people fully vaccinated or under 18 will not need to self-isolate after close contact with someone who has COVID-19. You’ll still need to take a PCR test and self-isolate if it’s positive, or if you have symptoms.

Further advice and guidance on Coronavirus (COVID-19) and what you need to do is available on the GOV.UK website.

Guidance for people who are extremely vulnerable (shielded) and their family, friends and carers is available in other languages on the GOV.UK website.

Health advice

Visiting people in care homes

General guidance for visiting people in care homes is published on the GOV.UK website

NHS COVID-19 contact tracing app

Information about the contract tracing app and how to download it is available on the NHS website.

Coronavirus (COVID-19) positive cases in your area

COVID 19 Guidance for Parents and Carers - 16 August 2021124KBpdf
Size: 124KBFile format: pdf

Carer support

School closures

School and social care transport

Please visit the website for the latest guidance.

For journeys under 3 miles (secondary-aged children) or 2 miles (primary-aged children) parents and pupils are encouraged to walk or cycle to school where it is safe and appropriate to do so.

For children travelling on local authority-provided transport, we encourage them to social distance and to open windows where possible. We also ask all secondary school pupils to wear a face covering.

This does not apply to those who are exempt from wearing a face covering on public transport.

Domestic abuse

We know that this is a difficult and worrying time for everyone, but particularly so for adults and children living with domestic abuse. We have included the following contact details and resources that anyone experiencing domestic abuse can use:

If you or someone else is in immediate danger, please call 999 and ask for the Police.

Beware of scams

  • Learn about the latest Coronavirus scams and how to keep yourself and your community safe

Consumer concerns

  • If during the latest lockdown you see a business operating that you believe should be closed, please report this to Peterborough City Council’s dedicated Covid-19 business advice team so that they can advise the business as necessary. Please ensure you provide the name and address of the business, the day and time you saw it open, and what you saw eg ‘open’ sign on the door, people inside the premises etc. You will get an automated acknowledgement for the information you have provided.

Mobile and broadband connectivity

  • Phone networks and internet services are vital for keeping everyone connected, especially people who are self-isolating or need support. Our Connecting Cambridgeshire team has put together a "Quick Guide to Mobile Network Offers during Covid-19", which can be found on the Connecting Cambridgeshire website.
  • You can also visit the Connecting Cambridgeshire Getting Superfast webpage to check if you can get superfast broadband. Follow the steps to upgrade or find out about the options available if you can't get superfast broadband yet.

Help your community

Keep caring

Keep caring for one another as Coronavirus has not gone away.

  • Caring is keeping your distance - inside or outside
  • Caring is being responsible - staying isolated if you think you have got symptoms, or been close to someone who has
  • Caring is covering your face - even with no symptoms you might still spread the virus
  • Caring is washing your hands - regularly, when you enter or leave a new place
  • Caring is staying and buying local - to support local businesses and jobs
  • Caring is being considerate - rubbish destroys our countryside, and puts those who clear it up at risk

Coronavirus (COVID-19) privacy notice

In these difficult times, we are working very closely with our partners with central government, health and care providers, voluntary sectors as well as the volunteers who are helping to deliver the really vital care and support to our local communities. This means that we will need to receive and share personal information about our residents. Our Coronavirus (COVID-19 privacy notice provides information about what kind of personal information that may be, what we may do with it and who may have access to it.