Peterborough Hub volunteers thanked

29 September 2020

An event to celebrate and thank hundreds of individuals and groups in Peterborough who selflessly have given their time to support the most vulnerable people in the city took place last week.

When the pandemic hit the city back in March, Peterborough City Council set up a dedicated help line and co-ordination hub. The hub have worked with a huge number of volunteers, voluntary, community, parish and faith sector groups to make sure people who needed help and support got it - this included things like hot meals, food parcels, delivery of medication, house maintenance, befriending, on line youth clubs, transport.

Speaking at the event, Wendi Ogle-Welbourn, the council’s Executive Director: People and Communities said: “What you have all done to support our vulnerable residents in Peterborough in the most challenging unique circumstances is truly amazing and in my eyes worth much more than an Oscar.

“Thank you does not seem enough – but thank you – you are exceptional people who have and are doing exceptional things that really do make a positive difference to people’s lives.”

“Your commitment to our great city to work together to make a positive difference to all our residents is exceptional and long may this continue – thank you so much, let’s keep doing what we are doing, as we do it so well.”

Since launching the hub, there have been countless examples of volunteers going above and beyond the call of duty to help those in need.

These included supporting a resident who had recently moved into a care home with food and toiletries at short notice and providing a caring service to an elderly resident whose husband had recently passed away and was afraid to go out for a grocery shop. The resident was tearful and very thankful for the help.

Another hub volunteer helped a single mother of five children with not only weekly food shops, but supplying the family with a second hand iPad to help the children to do their school work, a smart phone, a child’s bed and providing the mother with advice and support with her benefits.

Further examples include volunteers personally clearing an overgrown garden and planting flowers at an elderly resident’s property to prevent anti-social behaviour and supporting a resident who was receiving cancer treatment and often got muddled with day-to-day tasks by providing a food shop so he didn’t have to leave his home.

Hub volunteers also came to the aid of a family of five who were self- isolating due to their daughter’s health concerns. As they had run out of food, they responded promptly to arrange a delivery of essential items and then arranged for a volunteer to do a grocery shops for the family.

You can watch a montage of clips from the hub team and volunteers in two videos on Peterborough City Council's YouTube channel.

To contact the hub visit our coronavirus webpage or call 01733 747474 - a response will be provided within 48 hours of contact made.