Digital drop in sessions available for residents

Learn about Peterborough City Council's new digital services at drop in sessions taking place across the city.

An increasing number of the city council's services, including paying for resident parking permits, have been made accessible online as part of a drive to meet the government’s Digital by Default Service Standard.

Common payments, like council tax and business rates, have been available online for several years. However, in the last month, a range of additional services have become available, including blue badges, school transport, payment of council fines and local authority land charges search fees.

Services available online also include licenses for various businesses such as taxis, landlords, street and market traders, bookmakers, construction contractors and tattooists.

Councillor John Holdich, Leader of the City Council, will visit a session taking place at Werrington Library this week to see how residents are being supported to use the digital services.

Councillor Holdich said: “The future is digital. Central government departments like the DVLA, HMRC and many others have made themselves easily accessible online. It’s important that the services available through local government are just as easily accessible, and we’ve worked hard over the last six months to expand our online offering. However, not all residents have the skills or confidence to take advantage.

“In order to help city residents access our new online services, over the next three months the council is running digital drop-in sessions, at libraries and community centres, where trained staff will be on to hand to guide members of the public through the process of completing their online applications.”

Councillor Holdich will attend the weekly digital drop-in session at Werrington Library on Friday 23 March 2018 from 10am.

Weekly sessions are also being run at Central Library (Tuesdays 1pm to 2pm) Bretton Library, Dogsthorpe Library, Gladstone Park Community Centre and Bayard Place on Broadway (Mondays 12pm to 2pm).

Further details about the council’s online support activities and the latest timetable for sessions can be found at www.peterborough.gov.uk/digital

For more information or if you have any questions you can speak to the Digital Inclusion team on 01733 452266 or email digitalaccess@peterborough.gov.uk 

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