Every person issued with a Penalty Charge Notice has the right to challenge the decision. On the reverse of the PCN there are instructions explaining this process and how to submit any relevant evidence supporting the challenge. If a challenge is received within the discounted period that is stated on the PCN then the opportunity to pay the PCN at the reduced rate will be re-offered in the event that the charge is upheld.
Please note: if you wish to challenge a PCN, please do not pay it as it is not possible to challenge a PCN after it has been paid.
to: Parking Services, PO Box 1077, Peterborough, PE1 9JR.
When submitting a challenge it is important to provide reasons for the challenge and include any supporting evidence (such as a copy of a pay and display ticket, disabled blue badge, delivery receipt or parking permit). The PCN number, vehicle registration and contact address should also be provided in all contact to prevent possible delays in allocating the challenge to the relevant case.
Should a challenge be refused, formal representations may be submitted to the Council upon the receipt of the Notice to Owner (NtO). This document will be issued to the person the DVLA holds on their records as the registered keeper of the vehicle, and will contain all the information needed in order to submit representations. Representations which are made after the end of the 28 day period specified on the first page of the NtO may be disregarded.
After a representation has been received, the council will write out with a decision within the period of 56 days beginning with the date on which representations were received.
Further information on challenging a Penalty Charge Notice can be found on the Traffic Penalty Tribunal website.