Being part of the community

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Ensuring young people with a disability remain safe

The government defines safeguarding as: “The process of protecting children from abuse or neglect, preventing impairment of their health and development, and ensuring they are growing up in circumstances consistent with the provision of safe and effective care that enables children to have optimum life chances and enter adulthood successfully.”

The 0 to 25 Disability Service works closely with Children's Safeguarding to ensure that young people under the age of 18 remain safe, and for those over 18 the service works within the safeguarding processes under adult legislation.  

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Staying safe and supported in the community

For many of us, it can be a real problem if we do not feel safe and comfortable when we are trying to do something.  This is the same when we are trying to get out into the community, we need to feel safe and supported, and this could include simple things like:

  • Plan where you would like go and how you are going to get there
  • Take a mobile phone if you have one, and the phone number of someone you trust
  • Take some money in case you need to make a phone call from a public phone
  • Take only the money you expect to need, keep some in your wallet or purse and some in your pocket
  • If you have one, take a personal attack alarm
  • Are your personal belongings, like your phone, wallet or purse kept in a safe place on you, like your bag or pocket
  • If possible, have you told someone you trust where you are going and when you expect to be back
  • If you can, go out with a friend or someone you know

The Home Office has produced a booklet about things to think about to stay safe, both at home and when you go out.

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Bus journey assistance cards - get help when you need it

Stagecoach produce Journey Assistance Cards for you to use if you need a bit more help when using the bus. They make it easier for you to let their bus drivers know what extra help you need. You can use your cards any time of the day, seven days a week, on any of their bus services.

Who can apply for Journey Assistance Cards?

You can apply for Journey Assistance Cards if you have:

  • limited vision or hearing
  • difficulty in communicating
  • special educational needs
    or if:
  • English is not your first language
  • you need extra time or help to find a seat
Types of Journey Assistance Cards

Their Journey Assistance Cards have been developed with their trade body, the Confederation of Passenger Transport (CPT).

The cards available are:

  • please be patient, I am deaf
  • please be patient, I am visually impaired
  • please be patient, I have difficulty speaking
  • please be patient, I am hard of hearing
  • please speak slowly and face me to help me hear better
  • please scan my pass for me
  • please count my change for me
  • please help me find a seat
  • please give me time to sit, in case I fall down
  • driver, please let me know when we get to . . .
  • please tell me when we reach my stop

How to apply for your Journey Assistance Cards

You can find details of their Journey Assistance Cards application form on their web page. Download it and and send it back to your nearest Stagecoach office.

Once you have your Journey Assistance Cards, simply hold them up to their driver so they know what your needs are.

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Safe Place Scheme

The scheme aims to attract Peterborough businesses to agree to place a Safe Place sticker in their window. This identifies it as a place where an adult with a learning disability can, in the case of an emergency, receive help to make a call to the police, other emergency service or to a parent, carer or support worker in their moment of crisis.

The Safe Place Scheme aims to stop the bullying and abuse of adults with learning disabilities across Peterborough.

This scheme is run jointly with the Safer Peterborough Partnership to ensure people with a learning disability remain safe in Peterborough. People with a learning disability have the right to feel safe when out and about in their community. It is a collective responsibility of the community to support vulnerable people.  For people with a learning disability this can be achieved by identifying business premises as a ‘Safe Place’.

In Peterborough over 60 businesses from Bretton Centre, Rivergate and City Centre have signed up to provide a Safe Place to vulnerable people in the city of Peterborough.

A shopkeeper/business was identified through the Peterborough City Council Officer and/or PCSO (Police Community Support Officers) and if they are happy to help, are given a safe place sticker to put into their shop window. An individual with a learning disability / vulnerable person will carry a card displaying their name and personal contact telephone number in order that the manager or member of staff in the shop/business knows whom to contact.

Adults with a learning disabilities (aged 18 to 65 years) who wish to become members of the scheme will need to fill in the application form.

A personalised 'I need help' card is sent out which identifies the person the scheme member would like contacting in an emergency and lists a contact telephone number. They will also be sent a list of all participating businesses in the scheme and a 'Keeping Yourself Safe' leaflet.

The scheme aims to attract Peterborough businesses to agree to place a Safe Place sticker in their window. This identifies it as a place where an adult with a learning disability can, in the case of an emergency, receive help to make a call to the police, other emergency service or to a parent, carer or support worker in their moment of crisis.

By agreeing to be part of this free scheme businesses will be providing reassurance to both users of this service and their carers/friends/loved ones, enabling individuals to be more independent within Peterborough.

All participating retail outlets will be given an information sheet with guidance on how to assist an individual if in distress.

Participating businesses are not expected to have to make many calls, but to provide a temporary safe haven for this very vulnerable group within our community until help and support arrives in the form of the Carer, Police or Support Worker.

To register to be a member of this scheme, either as a business or a person with a learning disability, please contact 01733 452511.

A short film can be viewed here.

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Social Media

Computers, mobile phones and tablets are a great way to keep in touch with your friends, finding and making new friends and to share things at the touch of a button. You can also use them to find information and to help with homework.  But they can also make it easier for bullies and other people who might want to hurt you to get close to you.  So it is really important that you know how to stay safe on your computer, phone and websites.

The ChildLine and NSPCC websites both have lots of really useful information to help protect yourself from cyberbullying, sexting, inappropriate content and protect your online reputation.  There is also an easy read guide to Staying Safe on Social Media and Online from the Foundation for People with Learning Disabilities.

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Helping young people with learning disabilities to understand money

Financial skills are vital for young people as they make the transition to adulthood. The ability to manage money is essential in allowing them to take control of their lives. Young people who have learning
disabilities are at particular risk of having poor financial management skills. Most of them have been in a position where their family or carers take care of all of their finances, so they have not been exposed
to – or had the opportunity to see – how financial management works.

This booklet by the Money Advice Service will help you understand and manage your money better.

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Have your say

We want to make sure that Peterborough's Local Offer continues to develop to meet the needs of children and young people with special educational needs and disabilities, and their families To let us know your views please fill in our online feedback form.

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