Contact the council

Do it online

Click one of the buttons below to help you pay, report, apply or book something online.

Social media

Facebook - Ask Peterborough City Council

Twitter - Ask Peterborough City Council

 General enquiry form

 Website feedback form

*Please note - expected response time of 10 working days.

Complete the general feedback form above if you have any issues or queries with a page or section on our website. Please be specific with your feedback and provide an URL if possible.



We're here for you - talk to us online

You can talk to us online through our online chat by clicking on the button below. 


Visit the Customer Services Centre

Our customer services centre is based at Bayard PlaceBroadway, Peterborough PE1 1FZ. Opening hours are Monday to Friday - 9am to 5pm. 

Call us

During the hours of 8am - 6pm Monday to Friday, you can call customer services. Alternatively, you can call specific departments directly