Contact the council

If you would like to tell us about a service you haven't received or to report an issue such as any of the following:

  • missed bin collection
  • fly-tipping
  • street light fault
  • pot hole
  • noise complaint

then you can use our online reporting system.

We're here for you - talk to us online

During the hours of 9am - 5pm, Monday to Friday, you can talk to us online by clicking on the button below. 


 General enquiry form

Call us

Ask us on social media

Facebook - Ask Peterborough City Council

Twitter - Ask Peterborough City Council

Let us know

Visit the Customer Services Centre

During the hours of 8am - 6pm, Monday to Friday, you can call customer servicesAlternatively, you can call specific departments directly

Our customer services centre is based at Bayard PlaceBroadway, Peterborough PE1 1FZ. Opening hours are 9am - 5pm, Monday to Friday.