- Request for a new bin
- Missed bin collection
- Litter and street cleaning
- Stolen bin
- Broken glass or sharp needles
- Damaged or missing bins
- Clinical waste collection
- Abandoned vehicles
- Unauthorised traveller's site
- Damage to play area
- Anti-social behaviour
Freephone payment service
You can call our freephone number 0800 389 1977 to make payments to:
- Council Tax
- Business Rates
- Parking Fines (PCN)
- Housing Benefit overpayments
You can contact customer services by calling 01733 747474 (8am - 6pm, Monday to Friday). Please be aware that the call centre often has a high volumes of calls and waiting times vary, particularly during Monday, Thursday and Friday mornings and lunchtimes.
Or you can call specific departments directly.
Out of hours emergency contact numbers
Please only contact the emergency numbers outside of our normal business hours only (6pm - 8am and at weekends/on bank holidays):
- Social housing
- Housing benefits
- Council tax enquiries
- Customer service phones
Our customer services centre is based at Bridge Street, Peterborough PE1 1HF. Opening hours are 9am - 5pm, Monday to Friday.
Jobs & careers
You can find out about available vacancies at the council on our jobs portal.
Press & media
All media enquiries and requests for interviews, filming and photography should be directed to our Communication Team news desk.